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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t like the continental breakfast. There wasn’t anything there but a small muffin and coffee.Also trying to check in they wouldn’t take any of my credit cards, stating that they were not major cards.
Business response:
Dear Elvis, Thank you for being our guest and leaving valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to know how we can improve a guest's experience. Thank you again for your remarks, and we look forward to welcoming you back soon. Sincerely,Hotel Management
My stay was ok but very surprised how out dated the Room was .
Business response:
Dear Guest, Thank you for being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our facility needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
The property was not bad as far as cleanliness and the staff was very friendly and helpful. The room smelled strongly of smoke when we checked in. The shower head did not work correctly. It was advertised that they served breakfast but was really just a coffee bar. Not sure we would stay there again
Business response:
Dear Mark, thank you for taking the time to review your stay with us. We are pleased that you enjoyed most aspects of your visit. However, we hope you will accept our apologies regarding the abovementioned issues. We value your feedback as we constantly strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 3.2 star rating with 1,664 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.