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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The was an odor in the room, you can hear the people in the rooms next door and above you, stains in the carpet and on the shower walls, the tv had streaks. The only thing I liked about my stay was the rate but you get what you pay for. I honestly would not stay here again.
Business response:
Meredith, thank you for taking the time to share your feedback. We regret the noise disturbance you encountered and apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
It was a bed and a place to sleep. Very hard bed... but bed was clean... basics..needing upgrades since charging over 100$
Business response:
Tina, thank you for your candid evaluation. We are glad you had a pleasant stay overall. However, we regret our beds were not to your comfort and apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We express our genuine apologies and hope you will consider staying with us again. Sincerely, Hotel Management
Room 124 🖕🖕🖕 Do not let them give you room 124. Its next to the office. You will hear the doors slam all day and night. The laundry room is against the back wall of 124 . Your going to hear everything . I was told that it was they're last room available. I should have been told, its they're worst room in the building 💯💯💯
Business response:
Richard, thank you for dedicating the time to share your experience. Please accept our sincere apologies for the noise issues during your stay. We are devoted to giving each guest a brilliant travel experience; therefore, we are disappointed for not meeting these expectations. We appreciate your business and hope to have an opportunity to host you again in the future so that we can provide you with the room of your choice. Sincerely, Hotel Management
This property has entry doors open to the street so as a female this always makes me feel a little more nervous. I prefer a place where guests only have access to the door and elevator etc... we arrived very late at the property and there were a group of men at the edge of the property and I am not sure what was going on but again as a female you tend to notice these situations where your gut tells you something is a little off- staff were very pleasant and I requested a room close to the reception and in a more visible area... read more
Business response:
Louise, thank you for choosing to stay with us. We are glad you had a pleasant stay overall and that you were pleased with the service our associates delivered. However, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
I really liked the hotel itself, the free breakfast they had included coffee, muffins, granola bars and oatmeal which was perfect for me as I don't really eat much in the morning. I didn't realize when booking the hotel that people live here as well. Some tenants are nice, friendly, and stick to themselves while others were a bit more questionable and one tenant had cops called on them (three cops showed up)
Hospitable check in an out.
Business response:
William, thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us and were impressed by the service provided by our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
staff was nice, condition of the building and room were a bit old but serves its purpose for one night stay. convenient too food and highway, not too noisy.
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 4.3 star rating with 926 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.