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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When we first walked into the lobby it smelled like marijuana, but we were waited on right away. The gentleman that greeted us nice and cordial.The room was clean ,but definitely needed updated. There was a hole in the back of the bathroom door and a big chip out on the rim of the bathtub that was at first covered with the towel for the floor. The water for the shower was nice and hot and the flow was great.
Business response:
Dear Clinton, Thank you for taking the time to review your stay with us. We are pleased that you enjoyed our staff service and hot water. However, we hope you will accept our apologies regarding updating the room. We value your feedback and strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,Hotel Management
I fell in love with this stay in hotel the manager made me feel loved and she guided me n helped me through my stay here if it wasn’t for her I would be outside but she was very patient with me and my partner
Nice hotel...be sure you check in early Check-in experience was a little shocking. I had a reservation and the lady at the front desk told me that "just because you have a reservation, you are not guaranteed a room"...I was like...what? Then, we had to have a credit card to put on hold...this is the first hotel that hasn't taken my debit card, which is a mastercard. I was tired and just wanted to get to my room. The room was very nice and the other employees were very nice. The 2 ladies at the check-in desk were less than co... read more
Business response:
Dear Agnes, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. We are delighted to read that your overall experience was pleasant, from our clean accommodation to your interactions with our excellent team. However, we apologize for the inconvenience caused by our check-in process. We will address this issue appropriately to ensure our guests receive a smooth reception whenever they book at our hotel. It was a pleasure to have you as our guest, and we hope to see ... read more
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 3.2 star rating with 1,675 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.