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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was not bad as far as cleanliness and the staff was very friendly and helpful. The room smelled strongly of smoke when we checked in. The shower head did not work correctly. It was advertised that they served breakfast but was really just a coffee bar. Not sure we would stay there again
Business response:
Dear Mark, thank you for taking the time to review your stay with us. We are pleased that you enjoyed most aspects of your visit. However, we hope you will accept our apologies regarding the abovementioned issues. We value your feedback as we constantly strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,Hotel Management
not bad but front desk great quiet nice clean, except the next morning very early maintenance knocks I asked them to come back after check out but they came back 5 minutes later knocking again we just got up and left very disappointing
It was affordable and clean
Business response:
Crystal, thank you for choosing Extended Stay America. We are glad you found us to be of great value and that you loved your well-maintained hotel. Our amazing team of housekeepers is second to none. We will enjoy sharing your compliments with them. It was a pleasure having you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
So..so.. Only hotel available in my date and price range. The shower was broken, water went everywhere. Could hear through the walls. Friendly ladies at front desk.
Business response:
Elizabeth, thank you for sharing your review. We sincerely apologize for the maintenance issue you encountered in the bathroom. Please be assured we will address this with the appropriate team to take the necessary actions. We regret the inconvenience this caused and are grateful for your patience. On a positive note, we are glad you loved the service from our front desk associates. Thank you again for being our guest. We hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 4.3 star rating with 926 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.