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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A fitness center was in my advertisement, but I don't think that this location had one. Other than no one being at the front desk when I arrived, everything else went pretty well. My room was close to the hotel's laundry room and, if someone used too much bleach, the smell permeated into my room. Good selection of cable TV channels. The air condition worked very well. The microwave and full-sized refrigerator, with a freezer and ice cube trays, came in handy. Clean room and nice bed. I slept well. Good location, right off th... read more
Business response:
Dear PHILLIP, Thank you for your feedback. We apologize for any confusion about the fitness center and for the lack of staff presence at the front desk upon your arrival. We appreciate your comments about the laundry room odor and will address this to improve our guests' comfort. We’re glad you enjoyed the TV selection, air conditioning, and room amenities. Your positive remarks about the location and room cleanliness are appreciated. We hope to provide a smoother experience at Extended Stay America on your next visit.Sincer... read more
Expensive to me ,no daily cleaning, appliances needs updating, breakfast is a muffin and coffee.
Business response:
Dear Levlin, Thank you for sharing feedback about your recent stay with us. We work hard to provide outstanding service while offering many complimentary amenities to ensure our guests have a great stay at a great price. However, we apologize for falling short of your expectations. Please note that our housekeeping service is tailored for long-term guests to minimize disruption to their home-like experience. Complimentary towel and linen exchanges are available at the front desk anytime. Additionally, your feedback regarding... read more
Second time at this Hotel and it was good again.
😢 Hard to get to anything walking. TV remote was broken. Shower leaked. Room smelled like urine when we walked in. Lampshade broken.
Business response:
Dear Guest, Thank you for dedicating the time to share your experience. We are committed to providing each guest with an outstanding travel experience; thus, we regret not meeting your expectations and sincerely apologize for the inconvenience caused. Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we can improve. We will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doo... read more
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 4.3 star rating with 955 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.