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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Expensive to me ,no daily cleaning, appliances needs updating, breakfast is a muffin and coffee.
Business response:
Dear Levlin, Thank you for sharing feedback about your recent stay with us. We work hard to provide outstanding service while offering many complimentary amenities to ensure our guests have a great stay at a great price. However, we apologize for falling short of your expectations. Please note that our housekeeping service is tailored for long-term guests to minimize disruption to their home-like experience. Complimentary towel and linen exchanges are available at the front desk anytime. Additionally, your feedback regarding... read more
Second time at this Hotel and it was good again.
😢 Hard to get to anything walking. TV remote was broken. Shower leaked. Room smelled like urine when we walked in. Lampshade broken.
Business response:
Dear Guest, Thank you for dedicating the time to share your experience. We are committed to providing each guest with an outstanding travel experience; thus, we regret not meeting your expectations and sincerely apologize for the inconvenience caused. Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we can improve. We will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doo... read more
Quite
Business response:
Dear Michael, We are pleased to hear that your stay at Extended Stay America was enjoyable! We appreciate your positive feedback regarding the quiet atmosphere, as it helps us to ensure that our guests have a comfortable and relaxing stay. Thank you for your kind words, and we hope to host you again soon for another exceptional experience.Sincerely,Hotel Management
Review My original room was overbooked so I was forced to stay at Super 8 motel. The room had bugs and I could not sleep for fear of something crawling on me. It was not an enjoyable experience.
Business response:
Dear Guest, We want to extend our apologies for not being able to provide you with a room. We completely understand your frustration and the inconvenience this caused you; however, we can confirm this is not a regular occurrence for us. Please rest assured that we take this matter seriously and actively review these concerns to minimize the chances of such incidents happening again. We hope you will give us another opportunity in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 4.3 star rating with 926 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.