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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Review My original room was overbooked so I was forced to stay at Super 8 motel. The room had bugs and I could not sleep for fear of something crawling on me. It was not an enjoyable experience.
Business response:
Dear Guest, We want to extend our apologies for not being able to provide you with a room. We completely understand your frustration and the inconvenience this caused you; however, we can confirm this is not a regular occurrence for us. Please rest assured that we take this matter seriously and actively review these concerns to minimize the chances of such incidents happening again. We hope you will give us another opportunity in the future.Sincerely,Hotel Management
When we first walked into the lobby it smelled like marijuana, but we were waited on right away. The gentleman that greeted us nice and cordial.The room was clean ,but definitely needed updated. There was a hole in the back of the bathroom door and a big chip out on the rim of the bathtub that was at first covered with the towel for the floor. The water for the shower was nice and hot and the flow was great.
Business response:
Dear Clinton, Thank you for taking the time to review your stay with us. We are pleased that you enjoyed our staff service and hot water. However, we hope you will accept our apologies regarding updating the room. We value your feedback and strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 4.3 star rating with 942 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.