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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Reasonably priced. Very clean. My room in this hotel was very clean, the bed was comfortable and the AC worked just fine. Checkin was a breeze and staff were friendly and courteous. I would stay there again.
Business response:
Brenda, thanks so much for the wonderful feedback. We are delighted you loved the comfort of your room and our affordable pricing. Thank you for choosing Extended Stay America - Extended Stay America - Cincinnati - Springdale - I-275. We look forward to your return. Sincerely, General Manager
Friendly staff but amenities were sparse. Things were not explained clearly to us. Did not know that for more than a one day stay that beds were not made and towels were not refreshed unless you gathered them up and brought them to the office. No ice machine. Continental breakfast was granola bars , strong coffee or smallpackaged muffins. Not the best. Sorry, would not recommend.
Business response:
Thank you for sharing your thoughts about your recent stay. We are glad to hear you enjoyed most of your stay with us,and apologize you were inconvenienced by our staff not properly communicating about our weekly housekeeping service. Our goal is to provide excellent service so we regret we fell short. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
Business response:
Our thanks for reviewing your stay at Extended Stay America - Cincinnati - Springdale - I-275. We appreciate your four-star rating. Please come back and see us again soon. Sincerely, General Manager
Just what we needed. I was in town with my teen son for four days of sports training and we didn't want to break the bank. Having a full-sized fridge with freezer, a microwave and a kitchenette was a big plus for us. Staff was friendly, even when I lost my room key. Showed my ID, no fuss. The breakfast was passable, basically pre-packaged granola bars and muffins. We preferred to keep bagels and juice in our room, which was easy to do and more satisfying due to the kitchen facilities I described above. Location was excellent... read more
Business response:
Michael, we are delighted you had a home-like stay at Extended Stay America - Cincinnati - Springdale - I-275 and found us to be a good value. We always strive to deliver an excellent experience for all our guests, and your review encourages us to keep up the good work. Thanks once more, and we look forward to welcoming you and your family back. Sincerely, General Manager
Business response:
Diane, I am sorry to see that we failed to meet all of your expectations and hope you will accept my apology for what transpired. We hope to make your next stay a much better one. Sincerely, General Manager
Newly renovated Newly renovated great parking lot lighting for security rooms very clean grounds very clean Mall for shopping restaurants for eating great location awesome place to stay family oriented
Business response:
Thank you for choosing to stay at Extended Stay America - Cincinnati - Springdale - I-275. We are delighted to read you loved your spotless room and enjoyed the convenience of our location. We appreciate your recommendation and look forward to your return visit soon. Sincerely, General Manager
Business response:
Emma, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Cincinnati - Springdale - I-275. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Cincinnati - Springdale - I-275. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon. Sincerely, General Manager
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Cincinnati - Springdale - I-275 and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 4.3 star rating with 926 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.