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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Shalon, thank you for sharing your kind rating with fellow travelers online. We appreciate you choosing us and hope to see you again at Extended Stay America - Cincinnati - Springdale - I-275. Sincerely, General Manager
Fair at Best The facility was clean but our nonsmoking room smelled like someone smoked in it every day. The continental breakfast was a joke & the facility has no ice machine at all. The staff at the front desk were less than friendly.
Business response:
Keith, Thanks so much for your 4-star rating, which is an indication you had an excellent experience while staying with us. We apologize for the issues you describe and are happy to know they did not overshadow the positive aspects of your stay. We take all feedback as an opportunity and we will make efforts to improve. We hope to be your hotel and brand of choice during your travels. Thank you, General Manager
Hidden Gem Found this place at last minute. Tucked away in an area with no outside traffic. Very nice. Staff was very friendly and was quick to answer questions. Would definitely stay here on future trips.
Business response:
Wow - Todd, thanks for the awesome feedback. We are delighted to know our staff was attentive to your needs and that you had a good night’s sleep in your room. It was a pleasure hosting you at Extended Stay America - Cincinnati - Springdale - I-275, and we look forward to welcoming you back soon. Sincerely, General Manager
Nice for the Price This Extended Stay America is just as it appears in the pictures. The room is clean, although there were some strange spills (soda?) in the dresser drawers. The hotel staff is exceptionally courteous. The hotel is close to 275 so it's very convenient. Breakfast is granola bare, oatmeal, and muffins, as well as coffee and hot chocolate.
Business response:
Steve, thank you for choosing Extended Stay America - Cincinnati - Springdale - I-275 for your stay. We are glad to know you were impressed with our property and had enjoyed our complimentary grab-and-go breakfast. It was so good to have you here, and we hope you are already planning another trip our way. Sincerely, General Manager
Trip to King's Island This was a great hotel for my needs. I was going to King's Island by day and just needed a place to crash in the evening. This place was perfect. Nice room with cooking facilities if I didn't feel like going out for food. Great stay!
Business response:
Robert, thank you for including Extended Stay America - Cincinnati - Springdale - I-275 in your travel plans. We are delighted to read you thoroughly enjoyed your time with us and that our fully-equipped kitchen was perfect for your needs. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Cincinnati - Springdale - I-275. Sincerely, General Manager
Decent hotel in a good area Overall for the price and how last minute we needed to book this was good. It wasn't very comfy or homey feeling at all but it did it's purpose. A place to sleep and get ready. In the middle of the night a very loud high pitched beep went off and I have insomnia so it's incredibly hard for me to fall asleep so I woke up at 230 and didn't go back to sleep and had a big day planned in cincy so that was super inconvenient and I still don't know why it happened. The kitchen was very dated and there wa... read more
Business response:
Caitlin, thank you for being our guest at Extended Stay America - Cincinnati - Springdale - I-275. It’s nice to know you were overall pleased with your stay, but we apologize for the issues you encountered during your visit. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We regret the inconvenience caused and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Advice... Was traveling; Got in at 1:30 am, left by 11 am. Mostly just slept. No complaints, but here's advice for the travelers out there: 1} You go thru a shopping ctr, turn before the private club, and past one motel then you see their sign. 2) I should've asked the attendant the best way to the room, but I didn't, so I did a little extra walking around st 2 am. You should ask directions, and not be me!
Business response:
Elliott, thank you for taking the time to share your experience with fellow travelers online. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Cincinnati - Springdale - I-275. Sincerely, General Manager
A Nice Surprise We were headed to Cincinnati for a four-day convention. We wanted to keep our lodging expenses low. Through Expedia we found this extended stay at a very good price. Never stayed at this property before or at any Extended Stay America. Decided to take a chance. When we arrived, we were quickly checked in by a very courteous staff member who provided a detailed overview of the property and its features. We found the room to be well appointed and clean with no noise issues.. We were disappointed that there was ... read more
Business response:
Ron, thank you for staying at Extended Stay America - Cincinnati - Springdale - I-275 while you were in the area for the convention. We are so pleased to know you were impressed by the service you received from our staff and your comfortable room. Your review means the world to us! Thanks again, we look forward to welcoming you back. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 4.3 star rating with 926 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.