This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hidden Gem Found this place at last minute. Tucked away in an area with no outside traffic. Very nice. Staff was very friendly and was quick to answer questions. Would definitely stay here on future trips.
Business response:
Wow - Todd, thanks for the awesome feedback. We are delighted to know our staff was attentive to your needs and that you had a good night’s sleep in your room. It was a pleasure hosting you at Extended Stay America - Cincinnati - Springdale - I-275, and we look forward to welcoming you back soon. Sincerely, General Manager
Nice for the Price This Extended Stay America is just as it appears in the pictures. The room is clean, although there were some strange spills (soda?) in the dresser drawers. The hotel staff is exceptionally courteous. The hotel is close to 275 so it's very convenient. Breakfast is granola bare, oatmeal, and muffins, as well as coffee and hot chocolate.
Business response:
Steve, thank you for choosing Extended Stay America - Cincinnati - Springdale - I-275 for your stay. We are glad to know you were impressed with our property and had enjoyed our complimentary grab-and-go breakfast. It was so good to have you here, and we hope you are already planning another trip our way. Sincerely, General Manager
Trip to King's Island This was a great hotel for my needs. I was going to King's Island by day and just needed a place to crash in the evening. This place was perfect. Nice room with cooking facilities if I didn't feel like going out for food. Great stay!
Business response:
Robert, thank you for including Extended Stay America - Cincinnati - Springdale - I-275 in your travel plans. We are delighted to read you thoroughly enjoyed your time with us and that our fully-equipped kitchen was perfect for your needs. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Cincinnati - Springdale - I-275. Sincerely, General Manager
Decent hotel in a good area Overall for the price and how last minute we needed to book this was good. It wasn't very comfy or homey feeling at all but it did it's purpose. A place to sleep and get ready. In the middle of the night a very loud high pitched beep went off and I have insomnia so it's incredibly hard for me to fall asleep so I woke up at 230 and didn't go back to sleep and had a big day planned in cincy so that was super inconvenient and I still don't know why it happened. The kitchen was very dated and there wa... read more
Business response:
Caitlin, thank you for being our guest at Extended Stay America - Cincinnati - Springdale - I-275. It’s nice to know you were overall pleased with your stay, but we apologize for the issues you encountered during your visit. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We regret the inconvenience caused and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Advice... Was traveling; Got in at 1:30 am, left by 11 am. Mostly just slept. No complaints, but here's advice for the travelers out there: 1} You go thru a shopping ctr, turn before the private club, and past one motel then you see their sign. 2) I should've asked the attendant the best way to the room, but I didn't, so I did a little extra walking around st 2 am. You should ask directions, and not be me!
Business response:
Elliott, thank you for taking the time to share your experience with fellow travelers online. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Cincinnati - Springdale - I-275. Sincerely, General Manager
A Nice Surprise We were headed to Cincinnati for a four-day convention. We wanted to keep our lodging expenses low. Through Expedia we found this extended stay at a very good price. Never stayed at this property before or at any Extended Stay America. Decided to take a chance. When we arrived, we were quickly checked in by a very courteous staff member who provided a detailed overview of the property and its features. We found the room to be well appointed and clean with no noise issues.. We were disappointed that there was ... read more
Business response:
Ron, thank you for staying at Extended Stay America - Cincinnati - Springdale - I-275 while you were in the area for the convention. We are so pleased to know you were impressed by the service you received from our staff and your comfortable room. Your review means the world to us! Thanks again, we look forward to welcoming you back. Sincerely, General Manager
Reasonably priced. Very clean. My room in this hotel was very clean, the bed was comfortable and the AC worked just fine. Checkin was a breeze and staff were friendly and courteous. I would stay there again.
Business response:
Brenda, thanks so much for the wonderful feedback. We are delighted you loved the comfort of your room and our affordable pricing. Thank you for choosing Extended Stay America - Extended Stay America - Cincinnati - Springdale - I-275. We look forward to your return. Sincerely, General Manager
Friendly staff but amenities were sparse. Things were not explained clearly to us. Did not know that for more than a one day stay that beds were not made and towels were not refreshed unless you gathered them up and brought them to the office. No ice machine. Continental breakfast was granola bars , strong coffee or smallpackaged muffins. Not the best. Sorry, would not recommend.
Business response:
Thank you for sharing your thoughts about your recent stay. We are glad to hear you enjoyed most of your stay with us,and apologize you were inconvenienced by our staff not properly communicating about our weekly housekeeping service. Our goal is to provide excellent service so we regret we fell short. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 3.2 star rating with 1,675 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.