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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The receptionist was very courteous.
the property was older, which was fine. once we got to the room, it had a musty smell. the bathroom was not clean and the showerhead was clogged and didnt spray properly. when walking around in white socks, the bottoms turned black. generally, not clean.
Business response:
Sarah, thank you for evaluating your stay with us. We sincerely apologize for the cleanliness and maintenance issues you encountered in your suite. We always want to exceed our guest's expectations in every area of our hotel; therefore, we are disappointed this did not happen during your visit. Your concerns have been shared with the proper individuals, and we are grateful for the feedback. We do hope you will visit us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Everything was great especially the staff.
Business response:
Diana, your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
Nice location It was an ok stay. In the description it says fully stocked kitchen with cookware/dishware/silverware. It was not. I had to go to the lobby and ask for these items, and they were suppose to bring to the room for me and they never did. We could not cook or clean anything.
I loved my stay
Business response:
Tiffany, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Everything
Business response:
Douglas, thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,566 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.