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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My sister My sister was at end stage cancer . Maria and all the front desk people were so kind and thoughtful. It was a very hard trip for me . Maria was so kind and compassionate as were all the girls there . This was the second time I stayed there. The first was February when she started her chemo radiation. They were just as kind then . Thank you for having such wonderful people, I will remember them always..!!
Business response:
Christine, thank you for choosing to stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. We also appreciate your kind compliments about our staff member Maria, and we'll be sure to share your comments with her. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
I arrived after 7 p.m. which is apparently a late check-in. I had to wait for somebody to even open the front door. There was another woman already waiting. The front lobby smells like smoke and I had to make sure that I had a non-smoking room. All of them are non-smoking so I don't know what was going on in the lobby. My key did not work for the room and so I had to get another one made, then the next day when I went to use it in the laundry room it didn't work for the laundry room either. I was pretty much over it by then ... read more
Business response:
Michelle, thank you for being our guest. Although you liked your well-kept suite as well as our proximity to the Starbucks, we are sorry for the difficulties you had with the key card. We also apologize for the service issues you faced. Your feedback has been discussed with our front desk team to improve our services moving forward. Please revisit us so we can make it up to you. Sincerely, Hotel Management
I like the place, is clean and the people in the front desk very friendly. Very quiet, we had a good time to rest and sleep well. I just don't like have people, in front of my door... smoking!
Business response:
Marie, it was our pleasure accommodating you at Extended Stay America. We are glad to know you enjoyed our refreshing property and were impressed by the service provided by our front desk staff. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.