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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location was descent, some of the amenities (i.e. the stove) did not work and the microwave had to be unplugged & plugged back in to work. Being on the first floor there was a bit of noise from the neighbors drinking in the parking lot. My wife didn't feel totally safe to be out by herself.
Business response:
Thank you for your review. Although you liked our convenient location, we apologize for the issues you encountered with the amenities in your suite. Your feedback will be shared with the maintenance team for review and action. Also, we are sorry you were disturbed by the noise from other guests. Our front desk is available to resolve issues, so we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another suite. We value your concerns and hope to have ano... read more
Business response:
Thank You!
disturbed sleep The first morning I was there there was a lot of noise like demo in the room behind me . the next two mornings there was a loud pump like sound. Also the first morning there was a dead body in the car park. The staff was great and room clean and private, just needed a litttle more quiet for some solid rest.
Business response:
Russell, we regret the instance you described. Please allow us some time to properly look into this matter. Thank you for your patience. Sincerely, Hotel Management
Business response:
Thank You!
Business response:
Thank You!!
Business response:
Thank You!!
We liked the hotel room. Bed was kinda uncomfortable, toilet didn’t really flush.
Business response:
Thank you for choosing Extended Stay America. We are glad to know overall you had a pleasant time while you were here. However, we regret not meeting your expectations with our beds; moreover, we are sorry for the maintenance issue you encountered in your bathroom. We have asked the appropriate team to inspect and fix the problem you outlined. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,566 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.