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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I arrived after 7 p.m. which is apparently a late check-in. I had to wait for somebody to even open the front door. There was another woman already waiting. The front lobby smells like smoke and I had to make sure that I had a non-smoking room. All of them are non-smoking so I don't know what was going on in the lobby. My key did not work for the room and so I had to get another one made, then the next day when I went to use it in the laundry room it didn't work for the laundry room either. I was pretty much over it by then ... read more
Business response:
Michelle, thank you for being our guest. Although you liked your well-kept suite as well as our proximity to the Starbucks, we are sorry for the difficulties you had with the key card. We also apologize for the service issues you faced. Your feedback has been discussed with our front desk team to improve our services moving forward. Please revisit us so we can make it up to you. Sincerely, Hotel Management
I like the place, is clean and the people in the front desk very friendly. Very quiet, we had a good time to rest and sleep well. I just don't like have people, in front of my door... smoking!
Business response:
Marie, it was our pleasure accommodating you at Extended Stay America. We are glad to know you enjoyed our refreshing property and were impressed by the service provided by our front desk staff. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The cleanest and quietest Extended Stay I have stayed in. The staff went above and beyond to make sure my three days there were the best the could be, even to the point of talking with me after I got news of a personal loss.
Business response:
Thank you for staying with us at Extended Stay America. All of our associates are dedicated to going the extra mile in taking care of our guests, so we were thrilled to read your comments about the great service you received. We hope you will stay with us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.3 star rating with 1,328 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.