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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The cleanest and quietest Extended Stay I have stayed in. The staff went above and beyond to make sure my three days there were the best the could be, even to the point of talking with me after I got news of a personal loss.
Business response:
Thank you for staying with us at Extended Stay America. All of our associates are dedicated to going the extra mile in taking care of our guests, so we were thrilled to read your comments about the great service you received. We hope you will stay with us again the next time you are in the area. Sincerely, Hotel Management
Outdated. Beds uncomfortable. Cable selection was disappearing.
Business response:
Thank you for the feedback. We are sorry for the disappointment you had with the comfort of your bed. We wish we had the opportunity to address this while you were here as we would have done our best to ensure you were comfortable. Also, your comments regarding the cable selection will be shared with our maintenance team. We regret the inconvenience caused and hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Great location... parking difficult. Room size perfect but room very worn.
Business response:
It was a pleasure to have you a sour guest at Extended Stay America. We are glad to read you were impressed with your room and that our location was perfect for your needs. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Property was run down and needs maintenance. moldy bathroom tile, missing light bulbs, entry door security device about to fall off the door, bathroom doorknob completely missing.
Business response:
Thank you for the comments. We were sorry to read you were inconvenienced by maintenance issues you experienced at our property. We have alerted our engineering team, and we are fixing the problem. Again, we are terribly sorry about this, and we look forward to having you back with us in the future. Sincerely, Hotel Management
The only think that bothered me was smoking people.
Business response:
Rose, thank you for being our guest. We are glad that, overall, you were pleased with your stay. We are a non-smoking hotel, yet we do provide designated smoking areas for guests outside the building. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. We hope to see you again soon on your next visit this way. Sincerely, Hotel Management
roaches in bathroom, dirty hand and wash towels, no utensils in the room
Business response:
Mark, we sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. Your concern regarding the towels ill be shared with the appropriate team so that they can take the necessary steps to ensure better experiences for our guests. Kindly note... read more
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.