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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Amber, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Overall great stay! We had a wonderful stay and will stay again for the New Years! The only thing is there was hardly any kitchenware available when asked and that was one of the main amenities we wanted was to be able to prepare our own food.
Business response:
Kyia, thank you for being our guest at Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
In need of updating, but you get what you pay for I got a good deal on the rate, and was happy to find a hotel with a kitchenette. I was disappointed in the need for updating for the furnishings with the counters and kitchen appliances looking worn. I also was disappointed that the towels and washcloth provided with dingy and grayed, and that the bathroom was not cleaned throughly (I had to clean it more myself, especially the toilet). Additionally, the toilet seat had gouges out of the plastic and there were two spots by th... read more
Business response:
Rich, thanks for being our guest. We are glad to read you had an overall pleasant visit and like the value we offer. That being said, we are sorry for the inconvenience you experienced while here. Your concerns will be shared with the respective teams so they will more diligent in their efforts. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Great location Great location, the staff was very friendly as well. Joanne and the other ladies made us feel more than just customers, but rather guests. Thank you!
Business response:
Sylvia, thank you for staying at Extended Stay America. We are delighted to read you loved our convenient location and excellent service. We will be sure to share your compliments with the entire team, especially with the associates mentioned. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
I love the rooms but the front counter staff need to be replaced or need more customer service training
Business response:
Erica, thank you for taking the time to share your feedback. We are pleased you were overall stay with us was good, but we are sorry our staff was not very welcoming to you. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Hotel /Efficiency without any frills! My 2 week stay here was in general okay. My room on the ground floor had 1 window which looked directly at the stairs and garbage cans, therefore kept the curtains closed most of the time when I was there. The kitchen area has a full size Refrigerator and freezer, a modern microwave oven, plus two stoves for cooking, and of course a kitchen sink. There is a grocery store across the street and plenty of restaurants nearby. The location is close to both airports and fairly central for the ... read more
Business response:
Steve, thank you for choosing our hotel and sharing your experience. We are happy to know you loved the convenience of our location and liked the kitchenette in your room. We also appreciate your observation and have taken a note of the same. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Nice hotel Very clean and comfortable room. Staff was friendly.
Business response:
It was our pleasure having you as our guest at Extended Stay America. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We hope to see you again soon. Sincerely, Hotel Management
minding my Business. it was fine but when did we get to the point of paying for 3 days but daily housekeeping is not included? without our rate being discounted? If we checked in and out everyday for 3 days then would they? go figure!
Business response:
Thank you for your feedback. We are pleased your stay with us was comfortable. However, we are sorry we missed meeting some of your expectations. It was a pleasure having you at Extended Stay America, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,567 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.