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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the five-star rating. We are pleased to k ow you had a wonderful experience at our hotel. Thanks for choosing Extended Stay America - Clearwater - Carillon Park, and we hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Clearwater - Carillon Park. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
My stay was good thanks.
Business response:
Thomas, thank you for staying at Extended Stay America - Clearwater - Carillon Park and sharing your wonderful feedback. We are happy we met all your expectations, and we hope to have the pleasure of hosting you again when your travels bring you back this way. Sincerely, General Manager
Just normal place to stay if you are working on th Just ok
Business response:
Thank you for staying with us. We are glad you were comfortable here and that we were able to meet most of your expectations. We value your business and hope we will be your choice again in the future. Sincerely, General Manager
Just 'OK' The continental breakfast was disappointing.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Thank you! :) The first thing we saw was the kitchen. I have never stayed at a hotel that had a kitchen before, it was nice. Thank you so much for an amazing stay!
Business response:
Wendy, thank you for sharing your wonderful review of Extended Stay America - Clearwater - Carillon Park. We are thrilled to know you enjoyed your stay with us and appreciate you for mentioning how convenient is was to have a kitchenette in your suite. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, General Manager
Smoke Just ok nothing special
Business response:
Thank you for staying at our hotel. I apologize for the odor issue you experienced on your visit. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thanks again for your candid feedback, and we hope to welcome you back in the future. Sincerely, General Manager
Where to start, well my 1st room was so close to the trash can that the smell was coming in from the a/c. Told the front desk for two days before they did anything about it. I was finally moved to another room and went to use the microwave and it was not cleaned at all. Had to move from that room (roaches) no fault of the room but finally was moved to a room that was tolerable. One particular manager played the blame game and it took 36 hours you get a box of tissues. She just chose not to go look for them. Had me waiting in... read more
Business response:
Thank you for taking the time to review our hotel. We are pleased you had an overall nice stay. However, we are sorry that one of our Department associates impacted your experience in a negative way. We take these comments to heart and use the feedback in our training sessions to help us improve our services to our guests. We hope you will give us another chance to demonstrate the excellent service you should have experienced on this visit. Sincerely, General Manager
Nice for someone else! we were in town for a tournament. my boys were fine until they had a visitor in the bed with them. A roach! Yes a roach was crawling on the bed while they were lying on the bed. After calling the front desk, she stated that she would have to call an exterminator.Later she came up with some type of bug spray. we ended up getting a refund and going elswhere.
Business response:
Thank you for your candid evaluation. We are sorry we failed to provide you the clean and comfortable suite you expected. What you encountered should not have happened as we have regular treatments from a professional service to ward off the type of unwanted visitors you mentioned. We have scheduled additional treatments so our goal of providing well-appointed suites can be achieved and to prevent this from happening again. We hope you will consider staying with us again as we would love to provide you with an excellent expe... read more
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,528 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.