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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing our hotel and for your rating. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. It was our pleasure hosting you, and we hope you give us another chance to serve you better in the future. Sincerely, General Manager
Several staff were excellent, At 2:30 am someone tried to burst into my room- while I was screaming HELP the person left without an apology or explanation. When I was able to call the desk, the night staff said it has been her and was an error. Anyone can make a mistake, but she really should have stayed at my door and identified herself. I was too upset to sleep all night, and why was she checking my room (without knocking) at that hour.?? Other staff very apologetic at check-out. Also, no glass was present in the room so I... read more
Business response:
Thank you for reviewing your stay at our hotel. We are happy that you liked your well-kept accommodation and the breakfast we served. Although we are glad our staff was to your liking, we are sorry for the isolated incident you described and the inconvenience it caused. To make sure this doesn't happen again, we are actively working with our staff to improve our guest experience. We are also disappointed that our dishware policy was not communicated to you during the check-in process. We do our best to share all of the infor... read more
it was good & great We just stayed here to so we could go to a baseball game in st. pete. Good location for us and price was great.
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America - Clearwater - Carillon Park. It is wonderful to read you not only enjoyed our convenient location, but you found us to be a great value. We are thrilled to share your feedback with the team as they love to hear nice comments from our guests. We hope you enjoyed the game. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall great stay, but we truly apologize for failing to meet all of your expectations. It was great to have you here, and we hope you will give us a second chance for a better stay. Sincerely, General Manager
Clearwater visit Hotel was difficult to get to due to divided roadway.
Business response:
Thank you for choosing to stay at Extended Stay America Clearwater - Carillon Park during your visit to the area. We hope that you enjoyed your overall stay. However, we apologize for any inconvenience caused. We appreciate your business and hope to see you again soon. Sincerely, General Manager
Shell game My reservation was at 2311 Ulmerton rd location and instead was sent up the road to the Executive Rd location. Not sure why but the chaos was stressful enough trying to arrive at HSN on time but then being sent all over the place was over the top. Thank God the womend at the Executive Rd location changed my reservation so long was able to stay there and make it to HSN on time.
Business response:
Thank you for being our guest. Our goal is to provide a great experience for our guests with clean, comfortable and well-maintained suites and excellent service, all in a safe environment, and I am glad you had a comfortable stay. We are sorry for the inconvenience you experienced at the time of check-in. I will share your concern with my colleague so that this do not happen with any of the future guests. Thank you again for your review. We look forward to your next stay. Sincerely, General Manager
.......don't wish to make a statement at this time
A+ for Courteous Staff, C- for Room Cleanliness The last few times I have stayed here, I have noticed the rooms are not nearly as clean as they used to be when the hotel was called "Homestead Suites". The staff is very courteous and attentive, but the rooms could use a better cleaning. The carpet needed to be vacuumed, and the coffee table and toilet were both dirty. Thankfully, I keep disinfectant spray and wipes with me when I travel. My room also did not have any soap, shampoo, or extra toilet paper. The bottom of the doo... read more
Clean room, nice pool area, just minutes from the airport but very quiet. Would stay here again
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.