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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs repair Overall stay was ok! Room was def showing wear! Coating on bath tub was peeling off & mold along the edge of the tub & wall! Room was clean! The grounds are pretty well kept but they allow smoking anywhere & there are cigarette butts everywhere! In all the shrubs, on the steps, pretty much everywhere! They also allow smoking by the pool so not very accommodating for the non-smoking customers who are trying to relax & have to put up with the cigarette smoke & butts everywhere!!
Business response:
Jon, thank you for being our guest and letting us know your overall experience was pleasant. With that said, I am sorry for the inconvenience you had here. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Very nice Very convenient
Business response:
Bobby, it was our pleasure having you as our guest at Extended Stay America. We are delighted to know you had a comfortable visit and loved our convenient location. We hope to welcome you back soon. Sincerely, General Manager
Home sweet home! This was a comfortable and spacious place. We were moving down to FL and brought alot of stuff which the room held oerfectly, and still gave us space to move about. The bed was comfy, and the bathroom was roomy! The staff was extremely helpful and friendly! I would stay here again!
Business response:
Ray, thank you for being our guest and for taking time to review your experience at Extended Stay America - Clearwater - Carillon Park. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for making us your preferred hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
ok stay Our stay was ok! The staff was good besides the the GM got a little cranky sometimes, but you can blame it bc of some rid raf they deal with lol! Overall it was nice and we've rebooked 2x since
Business response:
Thank you for taking the time to share your feedback. Although you liked your overall stay, I am sorry for the inconvenience you experienced with our front desk service. We appreciate your review as it will help us to improve ourselves. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
I had to upgrade because it was so small. But at that both rooms were dirty. They supplied us with 3 bath towels and to get more towels we had to take the dirty ones to desk and exchange. Trash was never picked up. I stayed 5 nights and had a bit of trash.
Business response:
Thank you for your feedback. Please accept my apology for not meeting your expectations and for the inconvenience you had. We appreciate your feedback as it will help us to improve our service moving forward. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
Business response:
Valerie, thank you for taking the time to share your perfect rating of Extended Stay America - Clearwater - Carillon Park. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Clearwater - Carillon Park. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Thank you for reviewing Extended Stay America - Clearwater - Carillon Park. We appreciate your nice rating and are glad you enjoyed your time with us. Please come back and see us again! Sincerely, General Manager
Do Better The staff was nice the rooms need to be cleaned a lot better for the price/area they are in
Business response:
Chante, thank you for your candid review. We are happy that you liked our courteous associates, but we are sorry for the cleanliness issue you had and the inconvenience it caused. We hope you give us another chance to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,567 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.