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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great staff. they were so pleasant and accommodating. polite and professional.
Business response:
We appreciate you sharing your wonderful experience at Extended Stay America - Clearwater - Carillon Park. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope to welcome you back whenever your travels bring you in this area. Sincerely, General Manager
Business response:
Wow - Michael, thank you for your fantastic rating! We are pleased you stayed at Extended Stay America - Clearwater - Carillon Park and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, General Manager
Business response:
Steve, it was a pleasure having you as our guest at Extended Stay America - Clearwater - Carillon Park. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Business response:
James, thank you for your visit. We are glad to see you had an overall nice stay, but we truly apologize for failing to meet all of your expectations. It was our pleasure serving you, and we hope you will give us another chance to provide you with a better experience. Sincerely, General Manager
Good
Business response:
Bobby, thank you for taking the time to share your kind ratings about your stay with us. We are glad you had an overall great stay. We hope Extended Stay America - Clearwater - Carillon Park will be your first choice every time you visit this area. Sincerely, General Manager
Great service Price was great. Check in hostess very friendly and helpful. Will definitely want to stay here again
Business response:
Thank you for choosing to stay at Extended Stay America - Clearwater - Carillon Park. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one! Thanks again for recognizing us as a great value, and we look forward to welcoming you back soon! Sincerely, General Manager
Good value We stayed at this hotel for 3 nights while we apartment searched (we moved to the area from the midwest). This hotel was great for what we needed - all I cared about was a safe place to stay to rest our heads. We were happy with the area, and the front desk staff was very pleasant. Our room probably could have been cleaner but for the price, we couldn't be happier
Business response:
Chelsea, it was our pleasure having you as our guest at Extended Stay America - Clearwater - Carillon Park. We are delighted you loved our affordable rates and the excellent service provide by our front desk staff. Thank you for choosing us, and we hope to welcome you back soon. Sincerely, General Manager
Close to lots of things to do and very clean room. Our stay was ok. Bed was way too hard so bad nights sleep. Room was nice and clean. Sitting area was a plus. We were upgraded at this site because the original hotel we booked at was overbooked, however, the clerks already were aware and had our room ready right down the street at their sister site so was not an issue for us.
Business response:
Thank you for staying at Extended Stay America - Clearwater - Carillon Park. It’s our pleasure knowing you loved the cleanliness of your room and had an overall great stay. However, I am disappointed to know you were not pleased with the bed in your room. Quality and comfort are central to what we provide our guests, and I am so sorry this wasn't the case with your stay. We appreciate your business and hope you will come and stay with us again. Sincerely, General Manager
Nice place in a convenient location The room was nice and clean and comfortable. The AC did not work correctly. The staff was very friendly but with only one person working the desk they could not provide services you needed in an expedient manner. Took several hours for the one and only person on duty to come look at the AC. You have to request everything from hair dryers to toilet paper so that was inconvenient.
Business response:
Thank you for taking the time to evaluate your stay. We are happy that you liked our convenient location and your well-appointed room. However, we are sorry for the issues you had with the HVAC unit in your room and for the service delay you experienced while you were here. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.