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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Vivian, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Noticed undesirable smell inside the room, posible from carpet.
Business response:
Hector, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a clean room. Your concerns are being shared with our housekeeping team to be more diligent going forward. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Overall amazing stay It was overall pretty good. I checked in late and had to wait 10 minutes after calling the front desk to come there. The room condition looked fantastic although there was no cold water. I also was woken up at 6 in the morning by a random older gentlemen that I didn't know. He was banging on my door as well as other guests door.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know your stay with us was enjoyable and that you liked your well-appointed room. With that said, I regret the inconvenience you experienced due to noise issues. We hope this didn’t overshadow your otherwise great visit and that you will choose us again in the future. Sincerely, Hotel Management
Extended Stay room was outdated but clean and quiet. I attempted to extend my stay by calling the front desk but was told I had to contact hotels.com. I called hotels.com but reached someone in India who spoke very poor English which was very aggravating. I was told that I would have to pay additional money to extend my stay. None of this made sense to me, so I booked a room at a different location.
Business response:
David, thank you for being our guest. It’s a pleasure knowing you loved the cleanliness of our hotel and had an overall pleasant stay. However, we are sorry for the issues you had and the inconvenience it caused. Your feedback is important to us as it will help us to improve our service going forward. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Average Very average hotel. Decent for the money.
Business response:
Ron, thank you for your visit. We are glad to see you had an overall good stay and found as to be a good value. We hope you will give us another chance to provide you a better visit. Sincerely, Hotel Management
AC The AC in the room was not getting cold enough at low temperature and TV remote was not program to the TV cable guide..
Business response:
Maurice, thanks for staying with us and posting your feedback. We apologize for the issues you encountered with the air conditioning unit and the cable service in your room. Thanks for bringing this to our attention; our engineering staff will take care of this right away. We're glad you were our guest, and we hope you'll stay with us again for a better experience. Sincerely, General Manager
Convenient and nice I chose this hotel because it's close to my job. But I love the fact that they provided anything i needed...dishes, extra blankets, sheets.. I would definitely stay there again.
Business response:
Edythe, thank you for choosing Extended Stay America. It’s a pleasure knowing our location was convenient for your needs and had a great time being with us. We look forward to welcoming you back soon. Sincerely, General Manager
great location good hotel the only they are the dirty carpets need to be replaced and fleas
Business response:
Green, thank you for reviewing us. Although we're happy to know that you liked our convenient location, we're sorry for the cleanliness issue you came across. Your concern have already been addressed to our housekeeping department for quick review and action. We value your business and hope you will visit us again soon. Sincerely, General Manager
Not clean., Carpet stinks.
Business response:
Paresh, thank you for staying with us and letting us know you had an overall pleasant visit. However, we are sorry for the cleanliness issues you experienced while here. We have shared your feedback with our housekeeping team for review and action. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,567 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.