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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Race Weeked Hotel Stay If you are looking for a clean and comfortable Hotel stay for the St. Petersburg Grand Prix Race weekend this is an excellent choice. The location of the hotel is just (10 min) from the racetrack and downtown St. Pete in car.
Too long in one place. We should have investigated other properties in the area since the Expedia commitment of two weeks was too long. The front desk staff were pleasant, cooperative, quick to solve problems and answer questions. Cooking and eating utensils were in excellent shape. The toaster could be replaced. It was within an hour of where we expected to travel; but, like I said, I'm sorry we had to stay for two weeks due to Expedia policy of up-front payment and no refund for early check-out.
Business response:
Thank you for providing us with details about our stay. Please accept our apologies that we were unable to exceed your expectations. Still, I’m pleased to read that you had a positive stay overall and enjoyed our fully equipped kitchens. I truly appreciate your kind comments about our accommodating customer service! Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
First time guest I was very pleased except for the breakfast, it could have been more offered..overall I relaxed and loved the modern look..felt like home
Better value than other hotels in the area. Easy check in. Good proximity to my meeting location.
Good stay The room was a lot nicer than expected. Perfect size for couples
Business response:
Thank you so much for your kind words. I’m so pleased to read that we were able to exceed your expectations and accommodate your needs with a comfortable stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
dirty Garbage was still there when we checked in dirty room. Toilet would not flush. No towels or soap
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Hard to get to The bath cloths were stained. No ice in the whole hotel. No shampoo or conditioner in the rooms.
Business response:
Thank you for taking the time to share your experience with us. Please accept our apologies that your stay was not to your expectations. In response to your feedback, I will make sure we are carefully inspecting our linens and properly stocking rooms to ensure your experience is not repeated. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Nice hotel & convenient location Overall stay was good! Room was nice & pretty much clean! Floors in kitchen & bath areas are swept but dont think washed much! Spilled some water on floor when I was filling ice trays & when I wiped it up towel was filthy dirty!! Staff was very friendly & most were helpful but on the last night of my stay there were some young very unrully kids in the room above me & I complained to the very young girl at the front desk & she wasnt much help at all! Nice & apoligetic but not adequate to handl... read more
Business response:
Thank you for taking the time to share your experience with us. I sincerely apologize for the issues that you encountered. In response to your feedback, I will use your comments as a training tool to coach our staff to ensure each guest has a comfortable stay. Still, I am glad you had a positive experience overall. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
OK place to stay. Good value Had a bit of trouble finding the entrance off Ulmerton; a roadside sign would have been helpful. Room was OKI. Breakfast offerings were mediocre at best.
Business response:
Thank you for taking the time to share your experience with us. Please accept our apologies for the inconveniences you experienced. Still, I am glad to read that you had a positive stay overall and found our hotel to be a good value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.