This profile has been claimed by the business owner or representative.
Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A place to stay, not much else. Very difficult to find on arrival. Large well lit stay america across road a few hundred yards away. This one no signage viable from road at night. Grab and go breakfast very weak.
Business response:
Brian, thank you for posting a review of your stay. We're sorry for the inconvenience you had while getting to the hotel and for not meeting your expectations with our grab-and-go breakfast. We have made a note of your feedback as we plan any changes to our breakfast selections. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
We enjoyed our stay It a great value at a great price. Full Size Frig and Stove.
Business response:
Walter, thank you for being our guest at Extended Stay America. It is such a delight to know you found our hotel to be a great value and that you liked having a fully equipped kitchen. Your review is highly appreciated, and we look forward to serving you on a future date. Sincerely, Hotel Management
I didn't care for the noise above us. Tgey should remind guests on upper levels that there are guests on lower levels!
Business response:
Vince, thank you for sharing your concerns. We offer our apologies for the inconvenience caused due to the disturbance caused by other guests in the room above you. We wish to have been informed about the noise as our front office team would have done their best to make your trip a better one. Please consider giving us another chance to provide you with a much better stay on a future date. Sincerely, Hotel Management
There was an extended stay "north" and an extended stay "south." They put me in the "south" but it wasn't evan a day later, when I got turned around and ended up going into the north hotel, and realized I was in the wrong one. They are almost literally identical, except for the carpet colors and wall paint.
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We are happy to know you had a pleasant experience with us, but we regret the inconvenience caused due to the other property nearby. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
We stayed only 2 nights so we had no cleaning, not even emptying the waste basket. The continental breakfast is a package of oatmeal that you made in the room microwave. No dry cereal. Sweet tools and granola bar and coffee.
Business response:
Thank you for being our guest. We are sorry you were unaware of our housekeeping policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. We also appreciate your feedback in regard to the grab-and-go breakfast offerings and have been shared with our brand leaders to determine new choices. We hope to have another opportunity to welcome you back ... read more
Room had a nasty smell, lamp on bedside table was broken, telephone didn’t have the cord to connect it to the wall. I wanted a good price and as they say, “you get what you pay for”!
Business response:
Thank you for the feedback. We are sorry for the housekeeping & maintenance issues you encountered in your room and regret the inconvenience caused. Rest assured, your feedback has been shared with the appropriate team so that we can improve our service & facilities going ahead. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 3.1 star rating with 1,966 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.