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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like this hotel a lot except for the slow internet speed. Yes, I can enhance the speed by paying an additional charge...
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The check in staff greeted us wonderfully he was very cheery and happy .The cleanliness was so so there was some trash in hallway and the bed was not made very well . Bathroom was not washed down well either .clenliness needs to be done better.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. However, we regret the cleanliness issues you experienced during your stay at our hotel. We take great pride in the service, cleanliness, and maintenance of our property. We hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management
It would be nice if there was more of a selection for the breakfast on the go. Outside of that the staff was beyond Amazing.... I have stayed in many various hotels across the US and none could compare with the staff from this hotel. They continuously went above and beyond!
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to read that our staff went a step beyond to make your stay more comfortable. We have made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Everything was adequate and as expected I typically think you get what you pay for. In this case I think I got more than what I paid for. I wasn't expecting a 5 star hotel. That's not what was advertised. I found that everything was adequate. If you come expecting more than they are offering you'll be disappointed. I liked the kitchenette. The room was clean, although there was a bit of an odor. I think they used to allow smoking in the rooms (not anymore), but I think they are having trouble getting that smell out. I've nev... read more
Business response:
Glenn, thank you for reviewing your stay at Extended Stay America. We're glad to know you liked your well-appointed accommodations and that you were pleased with the service provided by our associates. However, we regret the inconvenience you had due to the odor you experienced while you were here. Your feedback has been shared with our housekeeping team, and we're working with them so we can redouble our efforts to remove the smell from our property. It was a pleasure to have you as our guest, and we hope to see you again s... read more
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 3.1 star rating with 1,966 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.