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Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
3820 Orange Pl., Orange, OH, 44122, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
We didn’t really have an extended stay but everything is great for someone who does
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
basic, no-frills place to stay i had to come up to cleaveland from columbus for surgery and i needed a basic, no-frills place to stay. extended stay america fit the bill. nothing fancy, but it got the job done. free wi fi was appreciated.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you had a comfortable stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The bathroom wasn’t very clean
Business response:
Quiana, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Kelly, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice place! Originally had a king bed and then maybe because of my late check-in room wasn't available, also room given to me didn't have soap or wash cloths maybe again do to my late check-in.
Business response:
Thank you for taking the time to post your feedback. Although you had an overall pleasant visit, we are sorry for the problems you experienced while being here and regret the inconvenience it caused. Please note, toiletries are available at the front desk as per the brand standard and are always complimentary. We hope you will choose us again so we can accommodate you with the room of your choice. Sincerely, Hotel Management
I usually enjoy my stay and the staff The girl at the front office barely spoke to me.. almost zero eye contact and very unfriendly. The was a fire alarm at about 0400.. no one was at the front desk or identifiable outside. No one checking on the guest.
Business response:
Melissa, thank you for choosing us for your visit. We are truly sorry for the experience you had with our front desk and regret the inconvenience caused by the false fire alarm. We strive to provide excellent service from each member of our team, and we are grateful for the feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management
Business response:
Charla, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,124 reviews.
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.