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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had big expectations about extended stay. Seems like a lot has changed. There is nothing available for the guests. The host was very helpful in changing our rooms as initially allotted rooms were dirty. Overall not a great experience compared to other places we stayed.
Great service and staff Everything was ok, all but the TV was on the fritz in room 117. The A/C Heater combo made a buzzing sound when it recycles. That's about it. The staff folks were very friendly and accommodating. I would stay there again if in the area. Location next to the frwy 271 made it very easy getting around
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are glad you liked our convenient location and the service provided by our staff. However, we are sorry for the maintenance issues you encountered in your room. Your feedback has been shared with the team, and we will refocus our efforts to make improvements. We value your feedback and look forward to welcoming you again soon. Sincerely, Hotel Management
Check in was almost 30 minutes past the schedule time so we barely made it to our appointment
Business response:
Thank you for staying with us and taking time to post your review. We apologize for what occurred at check-in. You have our assurance we will learn from your situation so we are better equipped to provide a first-rate experience to all of our guests. Thank you again. We hope to have the opportunity to make your next stay a complete success. Sincerely, Hotel Management
Business response:
Dan, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
A Decent Stay Check-in was smooth; it is a fairly small hotel. Beware, the breakfast is not hot. Coffee is the only hot served item. Nice restroom & comfortable beds. I only wish room service would have offered their help at least once during my stay. Other than that, no complaints!
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are thrilled to know you enjoyed the service provided by our front desk staff and you had an overall pleasant stay. We value your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,147 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.