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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not enough staff. Front desk empty more than staffed. Unit equipment out of date.
Business response:
We appreciate you choosing our hotel and taking the time to share your concerns. We are genuinely sorry for the inconvenience. We are grateful for the feedback and we have shared this with our team so we do not see a repeat in the future. We hope you will stay with us again so we can provide you with a more satisfying experience. Sincerely, Hotel Management
Business response:
Kristen, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Joseph, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Me gusto el hotel, solo que en la reserva indica desayuno buffet pero solo era pan y cafe
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you had a pleasant time with us, but we regret our grab-and-go breakfast was not to your liking. We will share your feedback with our Brand Leaders so that they can use it while planning the new offerings. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Broken shower head....no coffee maker...ripped towel stuck in the handicapped seat...dirty towels
Business response:
Thank you for taking the time to review your visit. We apologize for the maintenance and housekeeping issues you encountered while you were here. Please be assured that we have discussed your feedback with the respective teams to be more diligent with our efforts moving forward. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
clean love there beds and great service too and clean rooms
Business response:
Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management
Lobby area not very appealing or inviting. Took awhile for someone to great me at the front desk. Room was comfortable and clean.
Business response:
Thank you for taking the time to review your stay. We're glad to know you liked your well-kept room, but we're sorry for the inconvenience you experienced. Please be assured that we have discussed your feedback with the appropriate teams to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Dominick, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Rysheen, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,124 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.