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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't care for the noise above us. Tgey should remind guests on upper levels that there are guests on lower levels!
Business response:
Vince, thank you for sharing your concerns. We offer our apologies for the inconvenience caused due to the disturbance caused by other guests in the room above you. We wish to have been informed about the noise as our front office team would have done their best to make your trip a better one. Please consider giving us another chance to provide you with a much better stay on a future date. Sincerely, Hotel Management
There was an extended stay "north" and an extended stay "south." They put me in the "south" but it wasn't evan a day later, when I got turned around and ended up going into the north hotel, and realized I was in the wrong one. They are almost literally identical, except for the carpet colors and wall paint.
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We are happy to know you had a pleasant experience with us, but we regret the inconvenience caused due to the other property nearby. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
We stayed only 2 nights so we had no cleaning, not even emptying the waste basket. The continental breakfast is a package of oatmeal that you made in the room microwave. No dry cereal. Sweet tools and granola bar and coffee.
Business response:
Thank you for being our guest. We are sorry you were unaware of our housekeeping policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. We also appreciate your feedback in regard to the grab-and-go breakfast offerings and have been shared with our brand leaders to determine new choices. We hope to have another opportunity to welcome you back ... read more
Spartan rooms, amenities, and breakfast. Clean and convenient.
Business response:
Thank you for choosing to stay with us. We're glad to know you liked our well-kept property and that you enjoyed your time with us. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Very pleasant I always stay here. Very clean and comfortable.
Business response:
Asia, thank you for choosing to stay with us at Extended Stay America. We're delighted to know you loved our well-kept property and that you had a relaxing time while you were here. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management
Room had a nasty smell, lamp on bedside table was broken, telephone didn’t have the cord to connect it to the wall. I wanted a good price and as they say, “you get what you pay for”!
Business response:
Thank you for the feedback. We are sorry for the housekeeping & maintenance issues you encountered in your room and regret the inconvenience caused. Rest assured, your feedback has been shared with the appropriate team so that we can improve our service & facilities going ahead. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 3.1 star rating with 1,995 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.