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Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
3820 Orange Pl., Orange, OH, 44122, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
They had rooms available last minute. The staff was very accomodating when they couldnt find my reservation. Once i showed them my confirmation they went above and beyond to get me situated. However the room wasnt that good,plus the bathroom sink had a busted pipe and flooded the whole bathroom.
Business response:
Thank you for making Extended Stay America a part of your plans. Although you liked the service provided by our courteous staff, we apologize for the maintenance issue you had experienced in your room. Your feedback has been discussed with the concerned team to ensure we inspect all our rooms thoroughly before allotting to our future guests. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Great location. Friendly staff and large rooms and amenities that fit your needs.
Business response:
Thank you for being our guest. It's so nice to know you were impressed with your room and that our location was perfect for your needs. We look forward to hosting you again soon. Sincerely, Hotel Management
Like room was clean. Staff was pleasant. Quiet hotel great location.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're delighted to know you were impressed with our well-kept hotel and that our location was ideal for you. We appreciate you choosing us during your time in Beachwood. Hope to see you again very soon! Sincerely, Hotel Management
My Hotel experience was very peaceful and pleasant.
Business response:
Tracy, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The property is designed for business travelers. There are no amenities. It’s a bed, bathroom, and a small kitchen. It is clean,simple, and cheap. The staff is OK, but they’re not going the extra mile for you. I use it to travel back and forth while I’m in grad school. It’s no frills but it is location in Beachwood is appealing. Very close to lots of restaurants, bars
Business response:
Thank you for being our guest. Although we're glad to know our location was ideal for you, we apologize for the difficulties you had while you were here. Please be assured that we have shared your feedback with the concerned individuals, and we will be more diligent with our efforts going forward. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Sincerely, Hotel Management
Very Disappointed This has been my go to place when I’m in town. However, this time my room had so much dust in it and appeared that it wasn’t even freshened up. There were no kitchen wares in the room or left for me to use. The bathroom looked as if they didn’t even attempt to clean it. You could wipe your finger across the furniture and pick up dust.
Business response:
On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate departments to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy and safe environment for all of our guests. We hope that you will choose us again so that we can provide you with a more satisfactory stay. Thank you again for your honest feedbac... read more
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,124 reviews.
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.