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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There is nothing special about this facility. If you are looking for a clean bed and a friendly staff at an affordable price, this is the place to stay. An in room coffee maker would have been nice.
Business response:
Dear Scott, thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Restaurants are adjacent to hotel
Amanda from the front desk provided excellent customer service at the Brooklyn, OH Extended Stay! She’s extremely nice, great personality and very best helpful!
Hotel needs some deep cleaning and upgrades. Room was decent but just dirty.
Business response:
Dear Heather, thank you for choosing us. We are glad you had a pleasant stay. However, we are sorry you felt that our hotel needs an update. Your comments regarding the same will be shared with the appropriate individuals. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Once again, we are sorry for letting you down, and we hope you will be back for the seamless stay you deserve.Sincerely,Hotel Management
It was very quiet except somebody over head was thumping around late at night. There was also blood spots on the bottom mattress of the bed.
Business response:
Dear Karen, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Recommend Hotel and rooms were clean. Staff was extremely friendly and helpful. TVs could use updating, as ours didnt work. Hotel is convenient to the highway and also to many food choices. We were able to walk to TGIFs and Starbucks, other locations close by a well. We would recommend, for the price, it was great!
Business response:
Dear Pamela, thank you for choosing to stay with us. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,467 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.