Extended Stay America - Cleveland - Brooklyn

Business response:

Tamika, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your wonderful comments about Extended Stay America. We are thrilled to know you loved the convenience of our location and were impressed with the comfort of your well-appointed room. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager 

Business response:

Kian, thank you for staying at Extended Stay America and for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, General Manager 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

Darryl, we appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know our location worked well according to your needs and that you liked the good value we offer. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager 

Business response:

Wow - Rick, thanks for the 5-star review. We are delighted to know our location was perfect for your trip and that you were satisfied with your stay. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager 

Business response:

I am sorry to read that we failed to meet your expectations. We hope you will accept my apology for what transpired. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, General Manager