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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient and inexpensive Great location, close to the airport, not close to the traffic of downtown but close enough to hop on the freeway and arrive there in 10 minutes
Business response:
Thank you so much for posting a review of our property. It's great to hear that your stay here at the Brooklyn Extended Stay met all of your needs during your recent visit. In the future if you decide to come back to the area to visit, it would be our pleasure to host you again. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Return stay Nice stay. The only problem we had was that some of the lights would not work in our room. We let the front desk know and they gave us a new room right away.
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. Your comments were reviewed by the staff, and we will coach and counsel to make sure your experience is not repeated again in the future. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Terrible Bathroom I have stayed at this hotel numerous amounts of times however each time I stay there is something with the bathrooms first time the toilet was running and wet the entire floor every time we flushed this time, the tub stopper was broken causing the shower to full up, housekeeping is not a great success we always bring our own cleaning products each time. And why is that every time you request something from the front desk you have to go down and get it yourself l, why do I have to carry a tub full of dishes ... read more
Staff smoking ruined this hotel The last time I stayed here the room was clean. This time there was hair in the bath tub. What really made me give it a low rating was the awfull smell of smoke coming from the housekeepers room on the second floor. I checked in around 9 pm and this hotel is a non smoking hotel .well when I walked by the door that said housekeeping,it reeked. When I woke in the morning the whole floor smelled. I could even smell it in my room. I'll never stay there again. Management should fire them.
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we didn't meet this expectation for you. As this hotel’s manager, I can assure you that I have coached and counseled my staff the importance of proper cleaning of all of our rooms and inspecting them after to ensure your experience is not repeated. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It w... read more
Convenient and clean hotel My boyfriend and I went to a football game and this hotel was a nice quiet location outside of the city. It was perfect for our occasion. We were pleased with our stay. The room was clean, comfortable, and well kept. We were able to walk to restaurants as well. We stayed 2 nights and the hotel staff were also nice. I would definitely recommend or stay again!
Business response:
We appreciate you taking the time to share your experience. I am glad to see our accommodations were perfect for you and your boyfriend to relax. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Everything was great , only neg I saw was the so called continental breakfast. No juice, no fruit, no milk. Only snack bars, coffee, oatmeal packets to be used w/ water and muffins.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your expectations were not met with our grab-and-go breakfast. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Nice place, nice personnel and good room for the price. My two knock on this facility would be: It provides a kitchenette but absolutely no kitchen accessories, so what's the point? The soap, shampoo, etc. are sized for individuals the size of an ant and there were only two towels (and the quality of them was gas station shop towel at best).
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,377 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.