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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
A+++++ Great hotel! Would definitely stay there again!
Business response:
It was our pleasure having you as our guest at Extended Stay America Cleveland - Brooklyn. It's great to read you enjoyed your stay as well as our service. Thank you, and we look forward to your next visit. Sincerely, General Manager
You get what you pay for Room was okay, nothing terribly wrong nor terribly great. About a 15 minute drive from the downtown area. This would not be my first choice, mostly due to small bed, dark hallways, and location, but I could stay here again if I had to.
Business response:
Thank you for choosing Extended Stay America - Cleveland - Brooklyn and for letting us know you had an overall pleasant stay. Your feedback is of utmost value to us as it will help us to improve. We appreciate you being our guest and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Shari, thank you for being our guest at Extended Stay America - Cleveland - Brooklyn. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. Thanks again for the nice rating, and we hope to see you again soon. Sincerely, General Manager
Business response:
Tim, thank you for being our guest at Extended Stay America - Cleveland - Brooklyn. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Updated, convenient & pet-friendly Spent 3 nights here with two teenage daughters and our border collie during a college road trip. Julie at the front desk was pleasant, welcoming, and kind. This is not a large hotel, therefore the lobby is small & cozy to match. It is updated and decorated well - as was our room. The wood floors throughout our suite were a nice touch. The room was clean and well designed - functional and cute. I feel like I received good value for my money. There is a small dog area adjacent to the parking ... read more
Business response:
Wow - Tiffany, many thanks for the sharing your wonderful experience regarding your stay at Extended Stay America - Cleveland - Brooklyn. We are thrilled to know you were very much impressed with our well-maintained room and that our location was perfect for your trip. Thanks again for recognizing the efforts of Julie, and we look forward to serving you all again soon. Sincerely, General Manager
Great location for a comfortable hotel Just one night this time. Not much to say, the bed was comfortable which is a big plus. Clean room and bathroom. Room had a fridge and a stove so it´s perfect for someone who wants to cook or store food in the fridge. Decent size TV and free Wi-Fi.
Business response:
Thanks for returning to Extended Stay America - Cleveland - Brooklyn and for sharing your nice comments. It is good to know you liked your well-equipped room and had a good night’s sleep. We appreciate your loyalty and look forward to many more visits from you. Sincerely, General Manager
Good location. Meh service Great, convenient location and a fair price. Service/attitude was lacking including charging me the wrong price at check-in, "breakfast" coffee was burnt and, while I did arrive a little before check in time, you would expect "we don't have a room ready" would be followed with "but we will tty to get one for you as soon as possible".
Business response:
Thank you for your feedback. We are pleased to know you liked our convenient location, but I am sorry for the inconvenience you experienced during your stay. I have shared your concerns with my team to ensure happy guests is our number one priority. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
Business response:
Ashley, thank you for taking the time to share your kind rating about your stay. We are pleased you had an overall nice stay. We hope Extended Stay America - Cleveland – Brooklyn will be your first choice every time you visit this area. Sincerely, General Manager
Eh It was a decent stay. Bed was not very comfortable but the room was clean and quiet. Walking distance from pub was nice.
Business response:
Thanks for being our guest at Extended Stay America - Cleveland - Brooklyn and for sharing your experience. We are glad to our location was convenient to your needs and that your stay with us was a pleasant one. It was a pleasure hosting you, and we hope you will come and see us again soon. Sincerely, General Manager
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,377 reviews.
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.