Extended Stay America - Cleveland - Brooklyn

Eulace 

on Expedia

7 years ago

Asi Asi The front desk was excellent, the room was nice and clean. The last time I stayed here it was horrible, (I stay for the location). Management seems to be lacking, however the staff is very friendly and helpful. So it middle of the road lodging at best. the Wi Fi sucks!!!!!!!!! 

Anonymous 

on Expedia

7 years ago

Nice, clean Nice, clean. Staff was friendly. No complaints. Was only there overnight but good experience. 

Phyllis 

on Expedia

7 years ago

Not what I expected For what I paid, I have had better experience at other hotels for that price. Staff was not friendly at all. Most times the front desk person was "hiding" in the office or had their face buried in the computer. On arrival the spiel was robotic. No good morning. The free breakfast was disappointing. The receptionist called it a grab and go breakfast: coffee and a granola bar. :-0 Also, no regular, unsweetened cream for the coffee. Only two types available and both were sweetened and artificial. The room wa... read more

Anonymous 

on Expedia

7 years ago

Great beds and kitchenette. Travelled for work. Great beds and kitchenette. Definitely not fancy but great otherwise 

Anonymous 

on Expedia

7 years ago

Maid service for fresh towels should be every day. I put two adults on reservation and at front desk asked for enough wash clothes. Stayed there for two nights. One wash cloth for two adults. No maid service for fresh towels. 

Gary 

on Expedia

7 years ago

Great deal, surprisingly good room. Good value, the price for a nice room with kitchenette, nice bathroom, good room with two desks. Location is convenient for doing business or pleasure trip to the city without staying right downtown on way higher prices. I was happy with what I got and thrilled with the cost.