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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Low price, you get what you pay for Hotel wasn't very clean - 3 "fruit flies" or some other flying bugs in bathroom on arrival. In evening, trying to use sleep machine and a very strong smoke smell made sleeping impossible. Won't be staying here again.
Business response:
Thank you for taking the time to write a review of your stay. The situation you described regarding the fruit flies and the smoke smell is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have reviewed these issues with the rest of the hotel staff to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience the next ti... read more
Fantastic hotel. Very well priced for what you are getting. Plenty of food near by.
some rude staff
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our staff failed you during your recent visit. As this hotel’s manager, I can assure you that I have coached my staff with the importance of always making sure that our guests feel comfortable and have a "home away from home" experience during their stay. Your feedback is very important to us, so thank you for sharing. We would love to have another chance to provide you wi... read more
It was a comfortable stay
Business response:
Thank you so much for posting a review of our property. I truly appreciate your comments regarding your recent experience with us at Brooklyn Extended Stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Besides for the water taking ten minutes to warm up and the toilet not wanting to flush every other use the stay was fantastic. My fiance and I loved our stay, it was warm, clean and comfortable. We left wishing we could stay longer.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that your hot water and toilet were not working properly during your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Very Clean
Nice hotel for a great price The room did smell funny, as soon as the heat was turned on the smell went away. Overall nice stay
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know that there was an odor when you first entered the room. We are sorry for this issue, but are happy to read that you enjoyed your stay with us. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,377 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.