This profile has been claimed by the business owner or representative.
Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel The staff were very friendly the Room was clean it was spacious and we enjoyed our stay
Business response:
Adam, thanks for sharing your comments online. We are thrilled to know you liked your well-maintained room and were impressed with our excellent service. Our team has appreciated you for recognizing their efforts in your review. On behalf of everyone here at Extended Stay America, we invite you to stay us again the next time you visit our area. Sincerely, Hotel Management
Ok to stay Breakfast is very bad. Don’t fall for free breakfast. Staff is not that great.
Business response:
Ramesh, thank you for your review of Extended Stay America. Although you were overall satisfied with your stay, we are sorry we didn’t live up to some your expectations while you were here. We have shared your concerns with the concerned teams in an effort to improve our performance going ahead. We hope to see you again soon. Sincerely, Hotel Management
Great spot! I loved it here!
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know you enjoyed your time with us and that you were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Good stay Well the room was clean and seemed like a safe area . But the bed was hard but overall it was a good stay and prices right.the staff was very friendly as well and very helpful I would stay here again if i needed too !
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your time with us and that our attentive associates left you with a good impression of our hotel. We have shared your concern in regard to the bed with our team to ensure no future guest experiences the same. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Great deal if you aren’t too picky Carpets were a little dirty & one staff member was rude regarding our request for one more towel (as we were only given 2).
Business response:
Angie, thank you for your review. Please accept our apologies for the poor service you experienced when you contacted our front desk. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff, and we are taking immediate steps to ensure our team is fully equipped to be more responsive. Thanks for being our guest, and we hope you will give us another chance to demonstrate the excellent service that should have been provided to you on this visit. S... read more
Nice clean hotel, friendly staff This hotel was very clean, the staff was very accommodating but the bed was hard as a rock! With my arthritis it would have been extremely uncomfortable so we bought a very expensive mattress pad & enjoyed our stay.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a great time here and were impressed with the service provided by our courteous associates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Good place Melisa is awesome Room is clean Good location No surprises
Business response:
Adam, thank you for posting your kind review of Extended Stay America. We are glad to read that you liked our convenient location and the service provided by Melissa. We will be sure to share your comments with her. We hope you will plan on staying with us again in the future. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.