This profile has been claimed by the business owner or representative.
Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great price for Holiday night Room wasn't clean. Dishes weren't clean. Luckily brought my own. Close to everything. Movie theater not even 10 mins away. Everything worked in kitchen. Unvaccumed floors. Hair everywhere.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
good stay, no problems
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Pleasant stay Very pleasant hotel and very close to the interstate for easy access to the city!
Business response:
I want to thank you for taking the time to post a review of your stay. I’m so glad to read that you had a great experience at our hotel! I truly appreciate your comments regarding our convenient location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Nice hotel While it is not close to much, it is very easy to jump on the interstate and get to where you want to go. The rooms were very clean and amenities were nice. The breakfast was quite poor though.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm thrilled that you enjoyed our comfortable rooms and convenient amenities! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Very nice If was very nice staff very friendly , the bed a little hard but I was pleased
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to read that you had a great experience and enjoyed our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Okay room, unprofessional staff The two employees that checked us in were unprofessional. One was complaining about how long her day was and that she wanted to go home and the other was talking explicitly about personal drama that had to do her children's father. All of the utensils that you assume are in the room are not, so we had to go to the front desk and ask for each item that we needed and wait for them to hand everything to us. The kitchen area was pretty dirty. I went to Walmart and bought some Lysol wipes to clean ... read more
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,377 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.