Extended Stay America - Cleveland - Brooklyn

Business response:

Angie, thanks for the review. We are delighted to know you had a great night’s sleep in your cozy bed and that your short stay was a relaxing stay. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Darryl, thank you for selecting Extended Stay America for your accommodation and for sharing your review. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management 

Business response:

Thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management 

Business response:

Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Elizabeth, thank you for staying at Extended Stay America. We are happy to read that you loved our reasonable rates and our convenient location. We value your observation in regard to the odor and the breakfast we serve. Your concerns will be shared with my respective team members to take corrective actions. We hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest providing your review. We are glad to know you had a comfortable stay with us and that our facilities were to your satisfaction. However, we are sorry you didn’t like our payment policy. Thank you once more for the feedback, and we hope you’ll choose us again on your next visit to our city. Sincerely, Hotel Management 

Business response:

Jacques, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Adam, thanks for sharing your comments online. We are thrilled to know you liked your well-maintained room and were impressed with our excellent service. Our team has appreciated you for recognizing their efforts in your review. On behalf of everyone here at Extended Stay America, we invite you to stay us again the next time you visit our area. Sincerely, Hotel Management