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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very disappointed Nice area but there was no ice machines in hotel. No complimentary shampoo, conditioner, toiletries, etc. Windows needed cleaned, very dirty. No coffee maker in room. If you needed cookware for your room you had to get it from front desk. Room had a slight odor. Not many tv channels. Their version of complimentary breakfast was set up in a bureau across from check in and had muffins, single pack granola bars, instant oatmeal and some apples and oranges. Coffee, tea bags was only beverage. No juice,milk,cere... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that our amenities were not explained fully when reserving your room. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Recommended Very happy with the stay
Business response:
Thank you for taking the time to write a review. I'm glad to read you were happy with your stay. Our staff strives to provide each guest with a great experience so I'm glad you were able to be accommodated. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great price for Holiday night Room wasn't clean. Dishes weren't clean. Luckily brought my own. Close to everything. Movie theater not even 10 mins away. Everything worked in kitchen. Unvaccumed floors. Hair everywhere.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
good stay, no problems
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Pleasant stay Very pleasant hotel and very close to the interstate for easy access to the city!
Business response:
I want to thank you for taking the time to post a review of your stay. I’m so glad to read that you had a great experience at our hotel! I truly appreciate your comments regarding our convenient location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Nice hotel While it is not close to much, it is very easy to jump on the interstate and get to where you want to go. The rooms were very clean and amenities were nice. The breakfast was quite poor though.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm thrilled that you enjoyed our comfortable rooms and convenient amenities! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Very nice If was very nice staff very friendly , the bed a little hard but I was pleased
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to read that you had a great experience and enjoyed our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,431 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.