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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was really stinky on the inside. It looks nice on the outside, but when you go in, it looks like it hasn't been kept up. We were promised a continental breakfast, but nothing was there except hot water when I came downstairs at 8:30. There was no coffee in our room, and the tap water tasted terrible.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for your recent stay with us and know that I am working closely with our staff to make sure these situations do not happen in the future. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Just needed place to sleep after beerfest
Weekend getaway Nice hotel great location by high way walking distance to restaurants like the price of hotel
Business response:
We appreciate you taking the time to write a review about your stay. I'm happy to see you found our convenient location near restaurants and the affordable price of our hotel suitable. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Awesome Place Stay was great
Business response:
Thank you for taking the time to share your comments. I'm glad you had an excellent stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Very disappointed Nice area but there was no ice machines in hotel. No complimentary shampoo, conditioner, toiletries, etc. Windows needed cleaned, very dirty. No coffee maker in room. If you needed cookware for your room you had to get it from front desk. Room had a slight odor. Not many tv channels. Their version of complimentary breakfast was set up in a bureau across from check in and had muffins, single pack granola bars, instant oatmeal and some apples and oranges. Coffee, tea bags was only beverage. No juice,milk,cere... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that our amenities were not explained fully when reserving your room. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Recommended Very happy with the stay
Business response:
Thank you for taking the time to write a review. I'm glad to read you were happy with your stay. Our staff strives to provide each guest with a great experience so I'm glad you were able to be accommodated. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,377 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.