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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK hotel. Close to airport. Nice kitchen Nice amenities. Bigger kitchen than expected. Clean in general (I found a hair in the blankets, but a part of that it seem all clean). Close to the airport. Easy checkout and checking. Staff was not in her best mood, but it did her job well. Ratio price-service is great (even though it's kind of far from everything except from the airport).
Business response:
Thank you for your recent review of your stay with us here in Brooklyn, Ohio. The housekeeping issues you described are unacceptable and I sincerely apologize for your experience. To uphold our company's high standards I met with our staff and reiterating to them the importance of a friendly atmosphere upon arriving and to make sure this experience doesn't happen again going forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay... read more
Great stay Great stay close to downtown. Breakfast was grab and go style.
Business response:
Thank you for taking the time to write a review of your stay with us. Our team is committed to satisfying our guests, so we are very thankful for your feedback on our proximity to downtown and that you had a pleasant stay. Thank you for choosing Extended Stay Hotels and We hope we have the opportunity to see you again in the future.
great price value, 15 minute ride from downtown, several eating options within walking distance
Business response:
The team and I appreciate your remarks. I am glad you valued our affordable rates, convenient location to downtown, and the several restaurants near our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Convenient It was in good location. We were close to the interstate, restaurants and stores
The smell of the room to nicotine was terrible.
Business response:
I appreciate you bringing your experience. It is disappointed to read about the smoke odor in your room. This review will be passed along to our staff to make sure all odors are eliminated. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Convenient I've enjoyed my stay over. It was very nice.
nice overall its actually pretty good, very clean, room smelled nice, conveniently located, plenty of parking, new building, receptionist was friendly and helpful. room was spacious and clean.
Business response:
Thank you for sharing your experience. It is great to see that your accommodations were to your liking and that you were assisted well by our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
We stayed to spend long weekend visiting our daughter.
Business response:
Thank you for sharing your experience. I am pleased to see you enjoyed your weekend with us while you visited your daughter. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
The hotel was really stinky on the inside. It looks nice on the outside, but when you go in, it looks like it hasn't been kept up. We were promised a continental breakfast, but nothing was there except hot water when I came downstairs at 8:30. There was no coffee in our room, and the tap water tasted terrible.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for your recent stay with us and know that I am working closely with our staff to make sure these situations do not happen in the future. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,478 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.