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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to share your kind rating about your stay. We are pleased you had an overall nice stay. We hope Extended Stay America - Cleveland – Brooklyn will be your first choice every time you visit this area. Sincerely, General Manager
Business response:
Caleb, thanks for the perfect rating of Extended Stay America - Cleveland – Brooklyn. We are glad you had a wonderful time with us. We hope to see you soon. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Thank you for taking the time to share your kind rating about your stay with us. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope Extended Stay America - Cleveland - Brooklyn will be your first choice every time you visit this area. Sincerely, General Manager
No Thankyou The stay was quiet and peaceful the first night and the second night it sounded like someone was trying to kick the door!!! It scared me so much that I checked out in the middle of the night!
Business response:
Thank you for your stay and for your feedback. We are sorry to know about your experience and the inconvenience. We take the safety and security of all of our guests very seriously and have policies and procedures in place to ensure those. We value your business and hope you will consider choosing us again in the future. Sincerely, General Manager
One of the quests was at the front desk and was cursing out loud. I asked him to stop and he would not. I talked to the manager in charge and asked that this young man be kicked out. The manager did a fantasticly in calming him down and he apologized.
Business response:
Thank you for taking the time to share your experience. I am pleased to read that our staff did an excellent job handling the situation that you mentioned. They will be informed on the great job they are doing. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Comfortable and quiet hotel My stay was nice and quiet. My room was clean and spacious. My only slight complaint if any was the showerhead sprouted water onto the floor while I had it on. The floor was quiet and the area was safe and convenient to shopping and the highway.
Business response:
Thank you so much for sharing your experience with us. I'm so pleased to hear that you had an enjoyable stay at our location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,505 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.