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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location. Meh service Great, convenient location and a fair price. Service/attitude was lacking including charging me the wrong price at check-in, "breakfast" coffee was burnt and, while I did arrive a little before check in time, you would expect "we don't have a room ready" would be followed with "but we will tty to get one for you as soon as possible".
Business response:
Thank you for your feedback. We are pleased to know you liked our convenient location, but I am sorry for the inconvenience you experienced during your stay. I have shared your concerns with my team to ensure happy guests is our number one priority. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
Business response:
Ashley, thank you for taking the time to share your kind rating about your stay. We are pleased you had an overall nice stay. We hope Extended Stay America - Cleveland – Brooklyn will be your first choice every time you visit this area. Sincerely, General Manager
Eh It was a decent stay. Bed was not very comfortable but the room was clean and quiet. Walking distance from pub was nice.
Business response:
Thanks for being our guest at Extended Stay America - Cleveland - Brooklyn and for sharing your experience. We are glad to our location was convenient to your needs and that your stay with us was a pleasant one. It was a pleasure hosting you, and we hope you will come and see us again soon. Sincerely, General Manager
Pohodlny a cisty hotel Priestranny s kuchynkou na dlhsi pobyt super
Business response:
Anna, it was a pleasure to have you as our guest at Extended Stay America - Cleveland – Brooklyn. We are delighted to read you liked your room with the kitchenette and had a comfortable stay with us. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
The hotel was very basic, which was fine. My only real complaint is that there were fruit flies in the room. The carpets were stained and need to be replaced
Business response:
Thank you for your feedback regarding your stay with us. We are glad your overall experience was a pleasant one, except for the issues you identified in your room. We ensure you that your concerns have been brought to the immediate attention of our housekeeping director for review and action. We appreciate your business and hope you will choose us again. Sincerely, General Manager
Business response:
Jamie, thank you for rating your stay at Extended Stay America - Cleveland - Brooklyn. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Sincerely, General Manager
This Hotel was close to the City and Lake Erie The Staf are Friendly and alway's at the desk if you are in need of anything.
Business response:
Angel, thank you for being our guest and for posting your wonderful review. We are delighted to know you enjoyed everything we had to offer, especially our location and the service provided by our well-trained staff. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager
another wonderful experience here have stayed here several times. and HAVE liked each of our stays
Business response:
Larry, thank you for making Extended Stay America - Cleveland – Brooklyn your home away from home. It’s our pleasure knowing you loved all the aspects of your visit. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to see you again soon. Sincerely, General Manager
Nice It was good, my boyfriend loved it.
Business response:
We are glad you and your boyfriend had an enjoyable time at Extended Stay America - Cleveland – Brooklyn. Thanks for being our guest, and we look forward to welcoming you both again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,505 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.