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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service Excellent customer service ...Suri was very helpful and friendly
Business response:
Ron - We want to thank you for taking the time to post a review of your stay. It's great to hear that you had an enjoyable experience with us and that our staff provided you with excellent service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
I have to double think if I want to go back there the location is perfect the service is perfect the room is big and nice i like the fact that you have your own kitchen even though is small but is perfect. one of the most important thing that people look at is to have a clean room this was not i mean it's disgusting it was disgusting for me to take a shower because there is hair in my shower all over my shower and they said free breakfast but all they have is coffee and some apples
Business response:
Your review for our hotel was recently brought to our attention. Your comments in regards to our hotel location and spacious rooms are much appreciated; yet, we were disheartened to read that your room was not cleaned properly. We can assure you that we have discussed this issue with our housekeeping staff to ensure your experience is not repeated. We are grateful for the feedback you provided so we are able to continually improve our hotel. We hope we have the opportunity to see you again in the future.
Great Stau The hotel was busy and fully booked. The staff was friendly, smiling and very helpful. The room was nicely furnished. Only comment is the carpet was in need of steam cleaning.
Business response:
Linda - Thank you for writing a review of our hotel. We are sorry to hear about the condition of our carpets; however, we are glad that you enjoyed our friendly staff and convenient location. We are excited to tell you that we are scheduled for a renovation to improve our hotel. Thank you again for your kind words. We hope to see you again soon.
Extended Stay America - Cleveland - Brooklyn Travelled to Cleveland for a concert. Got in very late (nearly 2 am). Staff was accommodating. Friendly. Allowed an additional hour for check-out as my (teenage) daughter was still sleeping.
Not bad Nice room, comfortable bed, Good restaurants close by. For the money, I expected a better breakfast, but I'd come again.
Good location nice hotel Nice clean hotel for the price. No little extras like shampoo or blow dryer. I would stay here again it was a great value and the staff was accommodating.
Business response:
Thank you so much for sharing your experience with us. We are glad that you enjoyed your stay with us and that our staff provided you with quality service. Thanks to guests' feedback, like yours, we will now be providing shampoo in our guest rooms moving forward. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Home away from home Very gracious hosts and accommodating to our needs.
Business response:
Carolyn - Thank you for taking the time to write a review of your stay. We strive to provide our guests with a "home away from home" experience, so we are thrilled to hear that we did just that during your stay. We are proud of our staff for providing you with such quality service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Was great. Biggest hotel room I have been in! Plenty of room for comfort
Business response:
We want to thank you for taking the time to post a review of our hotel. It's great to hear that you had an enjoyable stay in your spacious room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,377 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.