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10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just needed place to sleep after beerfest
Weekend getaway Nice hotel great location by high way walking distance to restaurants like the price of hotel
Business response:
We appreciate you taking the time to write a review about your stay. I'm happy to see you found our convenient location near restaurants and the affordable price of our hotel suitable. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Awesome Place Stay was great
Business response:
Thank you for taking the time to share your comments. I'm glad you had an excellent stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Recommended Very happy with the stay
Business response:
Thank you for taking the time to write a review. I'm glad to read you were happy with your stay. Our staff strives to provide each guest with a great experience so I'm glad you were able to be accommodated. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great price for Holiday night Room wasn't clean. Dishes weren't clean. Luckily brought my own. Close to everything. Movie theater not even 10 mins away. Everything worked in kitchen. Unvaccumed floors. Hair everywhere.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Very disappointed Nice area but there was no ice machines in hotel. No complimentary shampoo, conditioner, toiletries, etc. Windows needed cleaned, very dirty. No coffee maker in room. If you needed cookware for your room you had to get it from front desk. Room had a slight odor. Not many tv channels. Their version of complimentary breakfast was set up in a bureau across from check in and had muffins, single pack granola bars, instant oatmeal and some apples and oranges. Coffee, tea bags was only beverage. No juice,milk,cere... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that our amenities were not explained fully when reserving your room. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,455 reviews.
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.