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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The hotel is nice, with a small kitchen inside, but the breakfast is insignificant. .
Business response:
Thank you so much for posting a review of our hotel. We are glad that you enjoyed our hotel; however, we are disappointed that our grab-and-go breakfast did not meet your expectations. We offer coffee, muffins, granola bars, oatmeal, and fresh fruit for our guests that do not have the time to cook in their fully equipped kitchens. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
AC and TV did not work. Okay for the money-ask for fresh towels. my AC unit barely worked and the remote to the TV did not work-I had to get up and manually change channels and volume.
Business response:
Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about the location of our hotel and how convenient it was for you while you were here; however, we apologize that items in your room, such as the remote and AC unit, were not working properly. We can assure you that we have discussed this with our staff to ensure that your experience is not repeated. We continually work to improve our hotel, so we really appreciate you providing us with your feedback. We hope that you will give us the op... read more
Okay, if just needing a place to sleep. This was a good place if you just plan to sleep. Not the cleanest, but not bad enough for me to want to leave.
Business response:
I appreciate you taking the time to write a review of our hotel. I apologize that you were not completely satisfied with the cleanliness of your room. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Thank you for bringing this to our attention. We hope to see you again in the future.
How can you call it breakfast? The online promotions state they offer a breakfast. What they offered is not what most would consider a breakfast. All that was offered for breakfast was at a stand in the front lobby. It included coffe but no water of juice of any type. It also had cheap cellophane packaged muffins and chewy bars, a few apples and oranges. Oh yes, they also had packets of the worst, most tasteless instant oatmeal I everhad in my life. All of this ofereing were high in carbs and sugars. What a joke. The online ... read more
Business response:
Leo - Thank you for taking the time to write a review of our hotel. I apologize that our grab-and-go breakfast did not meet your expectations. Your comments will be very useful as we continue to improve our breakfast offering. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
nice hotel nice and convienient surroundings. went to ballpark northfieldpark, and casino. hotel centrally located made it nice, good selections of nearby restaurants.hotel grounds felt secure.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our grab-and-go breakfast was not up to your expectations. Still, we are glad to know that our location was convenient to all your travel needs. Thank you again for your feedback. We look forward to having you visit with us again in the future.
Ok for the money I wanted a non-smoking room and ordered that on Expedia. I received my confirmation and it said smoking room. I called the hotel to clear up the confusion and they said this happens all the time and that I had to call Expedia. I called Expedia and they said they would be happy to make the "change", but then the price went up. This is unacceptable. I wasn't upgrading or changing the date or time, and I absolutely KNOW that I selected a non-smoking room. SO, all Expedia did was put a request into the hotel for... read more
Business relocation Stayed here while I was waiting for my apartment to be ready after relocating for a job. It was an excellent home away from home. Very clean, great amenities.
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,377 reviews.
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.