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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Patricia, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
There was nothing out of the ordinary. Front desk staff was very friendly.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and liked the service provided by our front desk team. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Staff helpful. A bit chaotic as room I booked was unavailable
Business response:
We appreciate your stay and that you took the time to leave feedback. It was nice to read about the enjoyable aspects of your visit and liked our overall service. However, we apologize for the difficulties you experienced. We have discussed your review with our team to make necessary corrections. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
t was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Pleasant stay Pleasant stay at a budget-friendly hotel. Receptionist helpful and very pleasant; accommodations nicely kept, clean and comfortable; grab and go breakfast offered a variety of choices; location offered easy access to interstate.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Too much noise My stay was last minute so not expecting great things, but the building and rooms need updating. Very dull and dim looking. I was on the first floor and there was lots of noise from people coming and going. The family or whoever was above me were jumping and banging for at least 30 min. Around 10:00 pm. I called the front desk to please ask them to quiet down and they asked ME the room number. Said they did t know what room was above me ! Like I said, I wasn’t expecting perfection but I was expecting quiet.
Business response:
We appreciate you for evaluating your visit to our hotel. We are sorry for the noise issue which impacted your stay and apologize for the condition of our property disappointed you. Your feedback is shared with our team as it will be used to improve our future guest's experiences going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Llanet, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 4.2 star rating with 706 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.