This profile has been claimed by the business owner or representative.
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Good stay! Just great!
Business response:
Paul,thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Nice for the price Decent place for the price in a nice area just outside of Cleveland.
Business response:
Amanda, it was a pleasure having you as our guest at Extended Stay America. We are delighted to know you had a comfortable stay and that we could meet your expectations at an affordable price. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Lonnie, thanks for your visit. We are happy to know your overall experience was good, but we are sorry for being unable to meet all of your expectations. We hope you give us another chance to provide you with a better impression of our hotel in the near future. Sincerely, Hotel Management
Business response:
Marvin, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Joe, all of us at Extended Stay America. appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
The door to the bathroom in unit 123 did not close.
Business response:
Thank you for evaluating your stay with us. We're sorry for the inconvenience you had due to your bathroom's door. Please be assured that we have discussed your feedback with our maintenance team, and they are fixing the issue immediately.We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Great location! It was right across from the mall and plenty of good restaurants. It was very quiet. I would have given 5 stars but there aren’t any amenities in the room. No hair dryer or coffee maker.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and liked our ideal location. Also, please know various in-suite amenities are kept at the front and are delivered to your suite upon request. If we did not communicate this properly at check-in, please accept our apologies. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
My room was clean. And that was my main concern as I only needed it to catch a few hours of sleed due to me traveling on the road and just not wanting to go to a travel plaza to sleep during day light hours. I was very pleased with the fact that they allowed me to check in around 7:30 in the morning. Very quiet place.
Business response:
Amina, thank you for making Extended Stay America a part of your plans. It feels so good to know you were happy with the comfort of your well-appointed room. Your review is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management
Extended Stay America - Cleveland - Great Northern Mall has a 4.2 star rating with 706 reviews.
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.