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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had a room next to the stairway and garbage cans. They were smelly and full for most of my stay.
Business response:
Elisha, thank you for choosing us and for taking the time to post a review. We regret we were not able to meet your expectations and apologize for the cleanliness issues you encountered. We will share your feedback with our housekeeping team and make sure we are more diligent going forward. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management
Business response:
Deborah, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Bobby, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Business response:
Celia, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Maria, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Choose this home away from home won't regret it. So my plan was to stay at this hotel and I was completely impressed that I extended my stay 2 weeks. They have everything u need from a full gym to a vending area with all our drink needs to snacks for a late night snacking. The mall is directly across the street to every restaurant and store u need. Best decision I made. They also have full kitchen if u prefer to cook as if u were at home. You can't beat the Amenities that are included For the price.
Business response:
Todd, thank you for choosing to stay at Extended Stay America during your recent visit and for recommending us to future guests. We are delighted to hear you had an enjoyable, comfortable stay and our location close to a variety of restaurants and shopping was perfect for your needs. It is also nice to know you liked our on-site amenities and found us to be a great value. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Todd, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
That there was a full kitchen in ur room. I didn’t like that there was no pool or there was nothing to cook with in the room, but the room was very nice and affordable
Business response:
Jaz, thank you for being our guest at Extended Stay America. It is good to know you found us to be fair value and liked our apartment-style room. Please know, our kitchen amenities are kept at the front desk, which is complimentary, and our team gladly delivers you to your suite upon request. We hope you will choose us the next time you visit the area. Sincerely, Hotel Management
Business response:
Michael, we are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 4.2 star rating with 737 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.