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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not as nice as website pictures could use extra blankets
Business response:
Dear Susan, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we are sorry for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.Sincerely,Hotel Management
The staff is always friendly and very helpful. The only real issues are the shower curtains being so short.
First I want to say, the staff were friendly and the room I stayed in appeared to be well cleaned. But I have to say this place shows its age and is in dire need of an update. Everything appears to be from the early 2000s and all the furniture is worn down to the point the veneer is gone on the furniture. It's kind of depressing. Also the only USB port to charge from is on the back of the TV.
Business response:
Hi Andrew, Thank you for your review! We appreciate your valued opinion and glad you enjoyed your stay! We will take note of your concerns and fix those immediately to avoid the overall outlook of our establishment. We hope to see you again soon!
Property was ok however there was a smell in hallway when I exited the elevators
Business response:
Thank you for your review!
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 4.2 star rating with 765 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.