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Extended Stay America - Cleveland - Great Northern Mall

4.2
  • Hotels
  • North Olmsted, OH

About this business

HospitalityHotels

Location details

25801 Country Club Blvd., North Olmsted, OH, 44070, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2737 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

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Cheryl 
6 years ago

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

t was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Pleasant stay Pleasant stay at a budget-friendly hotel. Receptionist helpful and very pleasant; accommodations nicely kept, clean and comfortable; grab and go breakfast offered a variety of choices; location offered easy access to interstate. 

Business response:

Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Too much noise My stay was last minute so not expecting great things, but the building and rooms need updating. Very dull and dim looking. I was on the first floor and there was lots of noise from people coming and going. The family or whoever was above me were jumping and banging for at least 30 min. Around 10:00 pm. I called the front desk to please ask them to quiet down and they asked ME the room number. Said they did t know what room was above me ! Like I said, I wasn’t expecting perfection but I was expecting quiet. 

Business response:

We appreciate you for evaluating your visit to our hotel. We are sorry for the noise issue which impacted your stay and apologize for the condition of our property disappointed you. Your feedback is shared with our team as it will be used to improve our future guest's experiences going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Llanet's profile image
Llanet 
6 years ago

Business response:

Llanet, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your fantastic rating. We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management 

mimi's profile image
6 years ago

Business response:

Mimi, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for choosing out hotel for your visit to the Cleveland area. We are glad you enjoyed your stay and look forward to seeing you again! 

Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall

How is Extended Stay America - Cleveland - Great Northern Mall rated?

Extended Stay America - Cleveland - Great Northern Mall has a 4.2 star rating with 737 reviews. 

When is Extended Stay America - Cleveland - Great Northern Mall open?

Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.