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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was nice except it hadnt been completely clean.Still trash in the garbage can and other small issues.Other than that it was a nice stay
Great stay! Stayed here over night for concert in Cleveland. Room was clean, bed was comfy and staff were nice. Would stay again.
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the cleanliness of the hotel and friendliness of the staff. Thank you for choosing Extended Stay Hotels. We hope to see you again soon
Cheap place to sleep for after a friend's wedding For a cheap, clean room to stay for a night, it was good. The tv was a small lcd LG tv where the sound would drop in and out as well as the brightness. The breakfast was terrible. Coffee, pre-packaged muffins that were not great, and granola bars. No fruit or much of anything at all. The workers were nice and caring. This hotel was right across from the mall, which was nice for those who want to shop. During my stay we didn't have time though.
convenient My son was heading to basic training so we just needed a room for the night close to his hotel and MEPS. The room was fairly clean. No frills. Could hear walking above us.Staff at desk was very pleasant. We had to ask for linen for the sofa bed and then only got a bottom sheet and thin blanket. Breakfast is choice of granola bar, packaged muffin or oatmeal.
It was quiet for our romantic getaway. Our stay was wonderful. We even extended our stay an extra night.
Business response:
Thank you for taking the time to share your experience. I am glad to see you had a quiet, peaceful stay at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Great and then ..... Everything was great until..... The room above me kept waking me up. Being loud and walking heavy. Not exactly the hotels fault. Ooh and they don't have an ice machine
Business response:
Thank you for your response. It is a pleasure to hear you enjoyed your stay with us, despite the lack of ice machine and the guests being loud above you. We do hope we see you again in the future.
Nice location, not very clean It looks like the hotel was recently renovated, but the room was not very clean. There was hair all over one of the beds and the kitchen wasn't very clean either. When we went to check out it took 20 minutes for someone to show up (there were at least 6 of us waiting). The staff was very friendly when we checked in, and for the price the hotel was in decent shape. It's just too bad it wasn't very clean..
Business response:
Thank you for taking the time to write a review of your stay. I am so disappointed that there was some cleanliness issues with your room. Please accept my apology. To make sure this doesn't happen again, I am sharing your comments with the staff in an effort to improve our standards on cleanliness. Thank you very much for providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 4.2 star rating with 706 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.