Extended Stay America - Cleveland - Great Northern Mall

Jennifer B. 

on Expedia

12 years ago

Close to Cleveland Hotel staff was friendly and helpful. Room was clean. It was close to shopping and dinning. Room was perfect for our one year old to have space to play in the room. 

Janet 

on Expedia

12 years ago

Convenient, quiet, priced right. We arrived at 4pm (check in is at 3), but had to wait 20 mins before we could go up to our room since one of their housekeepers didn't show up for their shift, which put them behind schedule. The staff was very kind an apologetic. Once we did made it up to the room, it was very clean and tidy. No frills, no extras, just a clean/relatively comfortable room. Mattress was a bit unforgiving, but I slept well enough. We are traveling back to the area later this summer and plan on staying there aga... read more

Tammy 

on Expedia

12 years ago

The only complaint I had was we booked a nonsmoking room and when we got there they said they did not have one available only a smoking room. They did upgrade our room size but I will NEVER stay in a smoking room again. The smell was so bad I went out and bought inscents to mask the smell. Otherwise it was a very nice, economical stay. 

clevelandrocks216 

on Expedia

12 years ago

Great hotel! We absolutely loved it! The location was great, the room was very clean, the staff was very polite and helpful and the price was just right! We are definitely going back very soon! 

Anonymous 

on Expedia

12 years ago

Requested a non-smoking room but got a smoking room. The cigarette smell gave me a headache. Had to but 2 cans of Febreeze.