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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
clean The hotel was okay to fair but dont expect much of even a continetal breakfast. Other hotels have much better complentary breakfast. This is just some fruit and pastries in packages.
Smoker room I paid extra money to get a no smoking room and they did not give me one. I was refunded the extra amount but my clothes still smell like smoke.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that a nonsmoking room was not available upon your arrival. To uphold our company's high standards, we will closely monitor our room inventory moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Hotel close to North Olmsted family We enjoyed our stay. It was quiet and room was spacious, bed comfortable and clean room. Staff were very accommodating. Will stay again.
Business response:
Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed our convenient location and all the amenities our hotel has to offer. I truly appreciate your kind comments regarding our friendly and accommodating staff. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
Solid hotel for the price This was a clean and pretty modern hotel--especially considering the price I paid. I had read that I would have to ask at the front desk for plates and utensils, and this seemed kinda ghetto to tell the truth...but the front desk staff was friendly and the room was clean. There was a great Giant Eagle supermarket nearby, and the room contained a microwave, stove and fridge...so I was able to cook, asking at the front desk for a pan and utensils. For the price I paid, I would definitely stay there ag... read more
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed our fully equipped kitchens and convenient location. I’m thrilled that you found our hotel to be a great value! Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 3.2 star rating with 1,397 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.