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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great for the price We chose this hotel for an overnight stay prior to flying out of Cleveland Hopkins, which is just minutes away and very easily accessible from this hotel. The area is nice, with Great Northern Mall right outside the front door and numerous restaurants very close by (some withing walking distance). The decor and the building itself are a little dated but clean. The beds were comfortable and the bedding, while pretty basic, appeared clean. Few amenities - although we didn't need one, I heard the gentleman c... read more
Business response:
Becky - Thank you for your great review of our hotel. It's great to hear that you found us to be a great value and enjoyed our convenient location. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
Nice location to shopping mall we were only there for one night but had a pleasant stay. nice location to mall and other stores and also was great to be so close to the Cleveland area. We went to browns game and was so nice to just drive and short distant back to the hotel.that i
Business response:
Thank you for taking the time to write a review of your stay. I'm thrilled to read that you had a pleasant stay with us. The staff and I are proud to have provided you with a comfortable room at such a convenient location. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future.
felt very lived in Was uncomfortable with the stained couch wondering what else was not "clean". Felt a little like I was in a very used and abused sub-standard rental unit
Business response:
Kathy - We appreciate you taking the time to write a review of your experience with us. We sincerely apologize that your couch was not up to standard. In response to your feedback, we are working on ordering new furniture. We are also inspecting all of our rooms to ensure they are meeting our standards. We are grateful for the feedback you provided so we are able to continually improve our hotel. We hope to see you again in the future.
Just OK Maybe I didn't understand the concept, but a full kitchen yet no coffee maker in the room; no hair dryer, no lotion or shampoo? I was told to call if I needed anything but didn't realize that meant everything. Bed not very comfortable. Also, arrived at 4 but room not ready. Would have appreciated a brochure with nearby restaurants.
Strange set-up for the "lobby" - we checked in at an office desk that was through a doorway - felt like we were walking into someone's office. But the young girl who checked us in was very pleasant and went out of her way to be accommodating. The kitchen was fine (but a great idea if you are not in the mood to eat out) - a little understocked: no dishwashing liquid (but there was a dish drainer) and only two of everything.
Business response:
Thank you for taking the time to write a review of your stay with us. We are glad that our front desk staff provided you with quality service and that you appreciated our fully equipped kitchens. Thank you again for your feedback. We hope to see you again in the future.
close to shopping could have been better for the price.
It was adequate expected more for the price.
Okay but not great This place was okay but, I would probably not stay here again. The rooms needed better cleaning. I was a convenient location to mall and restaurants. You could walk to the mall from this location and also some restaurants. The staff was polite and helpful when needed.
Above and Beyond Guy, the manager, went out of his way to try and meet our needs. We had a 2pm wedding to attend and live a distance away. He made sure that not only was our room ready by noon so that we could change in our room, but had all of our paperwork ready to go when we got there so we had plenty of time.
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 4.2 star rating with 763 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.