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Extended Stay America - Cleveland - Middleburg Heights
- Hotels
- Cleveland, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room had dirty towels and toilet he floor was sticky.
Business response:
Dear Guest, Thank you for staying with us and reviewing your experience. We regret that your room did not reflect our standards of comfort and upkeep. Our guests should always expect an immaculate and welcoming environment, and we sincerely apologize for any oversights in your case. Your feedback helps us improve, and we appreciate you bringing this to our attention. We hope to have the opportunity to host you again and welcome you back for a more fulfilling stay in the future.Sincerely,Hotel Management
A VERY SUPER HOTEL & VERY AFFORDABLE!!! ***** Took some time to get checked in as the front desk employees spoke very very limited english & it was extremely difficult to get an understanding of what he was trying to say & ask of me... Once we got through that, everything else I encountered was fantastic & over my expectations!!! Room was 100% a home type of environment with a stove, fridge, dishwasher, sink, a nice bar on the other side & this would be nice for a longer stay, other than one night... Made for a travel person... read more
Business response:
Dear Guest, Thank you for your kind words and for sharing your experience with us at Extended Stay America! We are thrilled to hear despite a bit of a language barrier at check-in, your stay exceeded expectations. It’s great to know that you found the room comfortable and well-equipped for extended stays. We truly appreciate your high regard for our hotel and look forward to welcoming you back next year during your trip to our beautiful city! Sincerely, Hotel Management
We stayed to sleep only. Breakfast was coffee, tea, oatmeal packets, granola bars, and prepackaged muffins…majority were blueberry. The room was clean, however needs major maintenance. No utensils or dishes. We had an extra guest…a huge cockroach! We smashed it and didn’t encounter any other. The pull out mattress was stained yellow so one of the guests slept on the sofa only. No phone in the room to front desk. The entire place needs an upgrade. Crazy thing is that there were 3 work vans and a cargo van with “Terminix” on t... read more
The people
Business response:
Dear Carrie, We appreciate your excellent rating and are grateful to you for choosing Extended Stay America. Our team takes pride in delivering top-notch service and ensuring our guests' comfort, so we are thrilled this was your experience. We loved hosting you and hope to welcome you back in the near future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Middleburg Heights
How is Extended Stay America - Cleveland - Middleburg Heights rated?
Extended Stay America - Cleveland - Middleburg Heights has a 4.2 star rating with 885 reviews.
When is Extended Stay America - Cleveland - Middleburg Heights open?
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.