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17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was conveniently located to the airport for a reasonable price.
Business response:
Dear Guest, Thank you for sharing your experience. We are glad to hear that you found our location convenient to the airport and appreciated the value we offer. Providing easy access and affordability is something we strive for, and it’s great to know it made a positive impact on your stay. We hope to welcome you back again soon. Sincerely, Hotel Management
The staff was great. The property is older and needs updating. The halls smelled like curry cooking, and lots of other food smells. The room was very spacious, but outdated.
Business response:
Dear Dana, Thank you for your thoughtful review. It is wonderful that our team made a positive impression and that you appreciated the roomy layout of your suite. We also recognize your remarks regarding the property and the aromas in the hallways. Your observations are helpful as we focus on ensuring a more pleasant experience throughout the hotel. We look forward to the opportunity to host your visit in the future. Sincerely, Hotel Management
Place was decent
Great Stay at a Great Price Room was clean and quiet. Price was great. Front lobby staff were helpful. Very happy with the stay and will stay again next time I am coming thru Cleveland
Business response:
Dear Alex, Thank you for reviewing your stay at Extended Stay America. We are pleased to know that you had a comfortable and peaceful stay and found our team welcoming and helpful. It is wonderful that your visit left such a positive impression, and we truly appreciate your kind words. We look forward to having you stay with us again whenever your travels bring you through the area. Sincerely, Hotel Management
Got upgraded to a bigger room for no reason. Truly appreciated the gesture
Property was nice, staff was friendly. Grab and go breakfast was limited.
Business response:
Dear Rayshawn, Thank you for taking the time to provide your feedback about your experience at Extended Stay America. We’re pleased you enjoyed the property and found our team approachable and helpful. We also understand that the grab-and-go breakfast felt limited, and your comments will help us explore ways to improve this feature for our guests. We look forward to welcoming you again for another comfortable and pleasant stay. Sincerely, Hotel Management
The accommodation is good
Friendly staff, but building was very run down, nasty carpet in room, nothing updated - A/C ran all night but room stayed very damp . There was no coffee in the morning, and you should not advertise any "breakfast provided"
Business response:
Dear Sharon, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we continually grow and improve based on our guests' feedback. Considering our friendly staff, we look forward to the opportunity to host you again in the future an... read more
Everything needed to make my visit pleasant.
Business response:
Dear Valerie, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
Extended Stay America - Cleveland - Middleburg Heights has a 3.4 star rating with 1,461 reviews.
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.