This profile has been claimed by the business owner or representative.
17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn’t eat so I didn’t want to rate
Great room. Very close to our venue. Staff was very friendly
Good Rooms the staff was alright.
Business response:
Dear Guest, It is a pleasure having you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. Please revisit the next time you are in the area. Sincerely, Hotel Management
Yes the kitchen was gd
Business response:
Dear Guest, We are happy you chose Extended Stay America for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Sincerely, Hotel Management
The property was conveniently located to the airport for a reasonable price.
Business response:
Dear Guest, Thank you for sharing your experience. We are glad to hear that you found our location convenient to the airport and appreciated the value we offer. Providing easy access and affordability is something we strive for, and it’s great to know it made a positive impact on your stay. We hope to welcome you back again soon. Sincerely, Hotel Management
The staff was great. The property is older and needs updating. The halls smelled like curry cooking, and lots of other food smells. The room was very spacious, but outdated.
Business response:
Dear Dana, Thank you for your thoughtful review. It is wonderful that our team made a positive impression and that you appreciated the roomy layout of your suite. We also recognize your remarks regarding the property and the aromas in the hallways. Your observations are helpful as we focus on ensuring a more pleasant experience throughout the hotel. We look forward to the opportunity to host your visit in the future. Sincerely, Hotel Management
Place was decent
The room was clean, however the dishwasher had a note that it was out of order. The knob’s on the stove had no marking to know what temperature you were cooking on. Sofa bed mattress was awful and shouldn’t be listed as an option for someone to sleep on. The staff was very friendly and the area felt safe. The elevator made a loud bang when going down but staff stated it was safe and being worked on.
Business response:
Dear Guest, Thank you for choosing to stay with us at Extended Stay America and for taking the time to share your review. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. We value your comments, which help us improve our services, and we hope to provide you with a more comfortable experience on your next visit. Sincerely, Hotel Management
Extended Stay America - Cleveland - Middleburg Heights has a 3.4 star rating with 1,482 reviews.
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.