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17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
N/a
Business response:
Dear VICTORINO, Thank you for sharing your feedback. We hope to have the chance to welcome you and provide you with a comfortable and enjoyable stay. Sincerely, Hotel Management
Well the overall stay was ok. The property should actually revamp and actually have a mini breakfast. What they consistitute as a breakfast is literally auffin and some coffee.also didn't care for the fact I checked in for one night and although the room they gave me was infact very spacious, having to fill up ice trays for 1 night seemed idiotic,we ended up going to dollar general down the street . But really wish they had ice machine .overall 3 stars
Business response:
Dear Jason, Thank you for sharing your experience. We’re glad to hear that your room was spacious and that your overall stay was satisfactory. However, we are sorry for not meeting all your expectations. We appreciate your feedback regarding breakfast and the lack of an ice machine. Your comments will be shared with our team as we explore ways to enhance our offerings. Thank you again for your insights. We hope to have the opportunity to provide a more seamless and comfortable experience in the future. Sincerely, Hotel Manag... read more
Access to anything you need
First Stay Out Overnight Stay Was Amazing. The Staff Was Really Nice And Friendly. The Environment Was Good. I’d Stay Again.
Business response:
Dear Karen, Thank you for sharing your feedback. We’re delighted to hear that your stay was wonderful and that our staff made a positive impression. Your patronage is greatly valued, and we look forward to welcoming you back to Extended Stay America for another comfortable and enjoyable visit. Sincerely, Hotel Management
Heidi at the front desk was awesome. The hallways had a funky smell. The room was clean. The TVs had no cable, when I asked Sunday night the guy gave some half baked excuse and seemed unconcerned.
Business response:
Dear Andy, Thank you for sharing your experience. We are glad the service at the front desk left a positive impression, though we regret that the hallway environment and the lack of working television service impacted your comfort. It is reassuring to know the room itself was clean, and your comments will be used to help our team improve consistency throughout the property. We hope you will consider staying with us again so we can provide an experience that feels more seamless and enjoyable. Sincerely, Hotel Management
Hotel staff were very friendly.
The Door did not lock to our hotel room and there was no conditioner! Other than that everything was Great!
Big room. The hallway and lobby needs renovations. The bathroom needs to be cleaned better.
Extended Stay America - Cleveland - Middleburg Heights has a 3.4 star rating with 1,459 reviews.
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.