Extended Stay America - Cleveland - Middleburg Heights

Business response:

Dear Lisa, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely,Hotel Management 

Business response:

Thank you Ryan for the "10". My team strives hard to ensure everyone is welcomed and is comfortable. I can't wait to share with the team. Come back and see us again. Best, 

Business response:

Thank you Asmaa for the "10". We really appreciate it. The team here strives hard to ensure everyone is welcomed and is comfortable. I can't wait to share with the team. Come back and see us again. Best, 

Business response:

Dear Lashawn, I apologize that we were not as prepared as we should have been. I do appreciate you stating the staff rectified the situation and you enjoyed your stay. Thank you for the feedback. 

Business response:

Dear Yussef, Thank you for the 5, we really appreciate it. Come back and visit us anytime. 

Business response:

Thank you William for taking the time to fill out our survey. We do strive for a "10" so if there is any feedback you could offer, I would really appreciate it. I look forward to hearing from you. 

Business response:

Thank you Fletcher for taking the time to fill out our survey. We do strive for a "10" so if there is any feedback you could offer, I would really appreciate it. I look forward to hearing from you. 

Business response:

Thank you for being our guest and sharing your review. We strive to provide our guests with clean and comfortable accommodations at a great price. It was our pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management